Full Time Assistant Manager

PACSUN•Midland, TX

9d•Onsite

About The Position

The Assistant Store Manager assists the Store Manager in leading a customer-focused, sales-driven, profitable, and productive store. The role inspires and motivates employees, supports a customer-focused selling culture, ensures execution of store KPIs, and holds employees accountable for following company policies and procedures. The Assistant Store Manager helps deliver a positive and authentic customer experience, resolve customer concerns, maintain safe and organized store and stockroom environments, coach and recognize associates, delegate operational tasks, execute visual standards, and support merchandise flow. The role also contributes to talent development, cross-functional partnerships, and a culture of integrity, transparency, collaboration, and accountability. This is a full-time position requiring 32–40 hours per week, with flexibility to work weekends, nights, and peak holiday periods. Physical demands include frequent lifting or moving of up to 20 pounds, occasional lifting or moving of up to 35 pounds, extended periods sitting or standing, climbing ladders as needed, and maneuvering around the sales floor, stockroom, and office. The work environment is open, with fluctuating temperatures and standard lighting.

Requirements

Passion for products, brands, fashion, and trends.
Effective written, verbal, and presentation skills.
Strong communication skills.
Excellent time-management skills.
Proficiency in math and strong computer skills.
Ability to work 32–40 hours per week and to work weekends, nights, and peak holiday periods.
Ability to frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
Ability to frequently sit or stand for long periods and climb ladders as needed.
Ability to maneuver around sales floor, stockroom, and office areas.
Ability to work in an open environment with fluctuating temperatures and standard lighting.

Nice To Haves

High school diploma or equivalent preferred.

Responsibilities

Assist the Store Manager in leading a customer-focused, sales-driven, profitable, and productive store.
Ensure team members deliver an engaging, positive, and authentic customer experience.
Handle customer situations in accordance with policy and procedures, attempt to resolve concerns, and escalate issues as appropriate.
Maintain a clean, organized, and safe store and stockroom environment.
Share customer feedback with the leadership team to improve the customer experience.
Serve as floor supervisor as needed, including covering non-peak periods and breaks.
Hold self and others accountable for completing operational tasks.
Coach and provide performance feedback to Sales Associates.
Recognize and reward outstanding performance to support associate engagement.
Direct associates so they understand company directives and standards.
Prioritize and delegate tasks to meet operational needs.
Support and execute visual directives and maintain company visual standards.
Drive efficiency in store operational processes.
Maintain merchandise flow, filling, and presentation standards throughout the store and stockroom.
Ensure store associates follow company policies, procedures, and Safety Program practices.
Represent the PacSun brand through passion for products, brands, fashion, and trends.
Inspire and motivate others by consistently exhibiting core value behaviors.
Learn about products, brands, fashion, and trends, demonstrating initiative and willingness to develop.
Operate with integrity and confidentiality and set an example for leaders and associates.
Develop cross-functional partnerships that support business results and a culture of transparency, collaboration, and accountability.
Represent Pacsun as an advocate in the industry and marketplace.
Recruit, identify, develop, and retain talent.
Lead company culture, norms, and conduct while maintaining an approachable management presence and encouraging associate feedback.