Assistant Manager

Citi Trends • Alexandria, LA

4d

About The Position

The Assistant Store Manager supports the Store Manager in all aspects of store operations, helping ensure a positive customer experience, efficient inventory management, and a well-trained team. The role oversees daily operations, maintains store standards, and leads the team toward sales goals. It also contributes to a positive work culture, employee involvement, and change management within the retail organization.

The position requires working scheduled hours and performing the listed physical functions, with or without accommodation. The job description states that its duties are not exhaustive and that equal employment opportunities are provided; discrimination and harassment are prohibited.

Requirements

• High school diploma or equivalent.
• Previous experience in retail management or a related field.
• 2–4 years of retail experience as an Assistant Manager.
• 3–5 years of retail experience.
• Excellent communication and organizational skills.
• Ability to work a flexible schedule, including nights and weekends.
• Ability to perform mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
• Ability to perform the listed physical functions with or without accommodation.

Responsibilities

• Greet customers and maintain a welcoming store environment, including store appearance, displays, and signage.
• Train and coach team members to provide exceptional customer service and engagement.
• Oversee inventory flow, including markdowns, ticketing, and clearance management; maintain accurate pricing and organized stockrooms.
• Ensure damaged or expired items are removed promptly and establish daily and weekly freight goals.
• Train, develop, and provide continuous feedback to team members on customer service, store policies, operational procedures, and compliance tasks.
• Foster a positive and productive work environment.
• Monitor sales performance and implement strategies to achieve sales targets.
• Collaborate with the Store Manager to create and implement marketing and promotional campaigns.
• Maintain a clean and organized store environment.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED