Level 1 Assistant Manager

Domino's Franchise•Baldwinsville, NY

10h

About The Position

The Assistant Manager is responsible for everything that happens during their shift at a Domino’s Pizza store, including staffing, inventory and food management, cost and cash controls, paperwork, customer relations, store cleanliness, marketing, profitability, and adherence to company policies and standards. The role sets an example for the crew and ensures strong customer service, attendance, punctuality, and work-schedule execution. Training and orientation are provided on the job. The position also performs general store-team-member duties, which may include operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. The posting describes a physically active role that can involve standing, walking, lifting and carrying supplies, reaching, bending, climbing stairs, and driving to deliver products. Work may involve exposure to hot equipment, cold storage, food odors, cornmeal dust, moving parts, cramped spaces, and changing or adverse weather conditions.

Requirements

Ability to exercise judgment, perform basic math, and multitask.
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and coworkers, including by telephone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Eye-hand coordination and the ability to make precise movements quickly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Ability to read maps and locate addresses within the designated delivery area.
Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying products.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Valid driver’s license with a safe driving record meeting company standards, for delivery duties.
Access to an insured vehicle that can be used for delivery, for delivery duties.
Ability to meet the physical demands described, including standing, walking, lifting and carrying items weighing up to 50 pounds, pushing or pulling trays, climbing, bending, reaching, and frequent hand use.

Responsibilities

Manage all activities and operations during the assigned shift.
Control costs, inventory, and cash.
Handle customer relations and provide great customer service.
Staff the store and complete required paperwork.
Manage food and work to a schedule.
Set an example for crew members and follow all policies and procedures while expecting the same of the crew.
Maintain store cleanliness and a professional image while adhering to standards.
Support marketing and store profitability.
Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; and complete related paperwork.
Clean equipment and the facility approximately daily.
Deliver products by car to customers’ doors and deliver flyers and door hangers, as required.