Level 1 Assistant Manager
About The Position
Join the team as a Level 1 Assistant Manager in Ocoee, United States. This role supports store operations and helps maintain a high-performing, customer-focused environment. The Assistant Manager assists with daily operations, sales goals, team leadership, inventory, training, compliance, customer service, promotional activities, scheduling, and workforce management. The position is in a fast-paced retail environment and requires flexibility to work varying shifts, including evenings, weekends, and holidays. The physical requirements include frequent standing, walking, reaching, and hand use, as well as occasional sitting, lifting, carrying, pushing or pulling trays, climbing stairs or ladders, bending, and crouching. Deliveries may require driving between the store and customers, carrying products, and navigating stairs. Team members may use computers, phones, calculators, and food-preparation tools and equipment.
Requirements
- Proven self-motivation and ability to take initiative.
- Experience in running or assisting with high-volume store operations.
- Strong leadership skills with the ability to inspire and motivate team members.
- Excellent communication and interpersonal skills.
- Demonstrated problem-solving abilities and decision-making skills.
- Basic understanding of business operations and retail management principles.
- Customer service orientation with a passion for delivering exceptional experiences.
- Strong time management skills and ability to prioritize tasks effectively.
- Flexibility to work varying shifts, including evenings, weekends, and holidays.
- Ability to thrive in a fast-paced, dynamic retail environment.
- Proficiency in basic computer skills and point-of-sale systems.
- Ability to meet the physical requirements described, including standing, lifting, carrying, reaching, and climbing as needed.
- Valid driver's license with a safe driving record meeting company standards.
- Access to an insured vehicle that can be used for delivery.
Nice To Haves
- High school diploma or equivalent.
- Previous retail experience.
Responsibilities
- Assist in overseeing daily store operations and ensure smooth functioning.
- Support the store manager in achieving sales targets and key performance indicators.
- Help manage and motivate team members to deliver exceptional customer service.
- Participate in inventory management and stock control processes.
- Contribute to creating and maintaining a positive work environment.
- Assist in training and developing new team members.
- Ensure compliance with company policies and procedures.
- Handle customer inquiries and resolve issues professionally and efficiently.
- Support promotional activities and visual merchandising efforts.
- Assist in scheduling and workforce management.
- Deliver products by car to customers' doors and deliver flyers and door hangers.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
