Domino's Assistant Manager (05754)

Domino's Franchise•Monroe, GA

About The Position

The Assistant Manager leads store operations during a shift and is responsible for cost, inventory, and cash controls, customer relations, and setting an example for the crew by following and enforcing company policies and procedures. The role involves leading a team toward store goals while supporting staffing, paperwork, food management, scheduling, image standards, cleanliness, marketing, and profitability. The position also includes customer service, food preparation, inventory and stocking tasks, processing telephone orders, and operating and maintaining store equipment. Delivery-related duties require navigating to customer locations and carrying products.

Requirements

Must be at least 18 years of age.
Must have a valid driver’s license.
Must have access to an insured vehicle that can be used for delivery.
Must pass a criminal background check.
Ability to use sound judgment, empathy, people-management insight, and multitasking skills.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, and meet strict quality-control standards.
Ability to coordinate with coworkers and customers, analyze and compile data, and make sound, ethical decisions in a timely manner.
Ability to perform basic arithmetic accurately and quickly, using a calculator if needed, and make correct monetary change.
Ability to use a computer keyboard, touch screen, and foot-paddle.
Ability to read maps, locate addresses, and navigate varied terrain and delivery sites.
Ability to stand for most of the shift and perform tasks involving walking, lifting or stacking ingredients and supplies weighing up to 50 pounds, and occasionally crouching, squatting, stooping, bending, or using stairs.
Hand-eye coordination for shaping pizza dough, maneuvering a pizza peel and cutter, and folding cardboard pizza boxes.

Responsibilities

Take responsibility for everything that happens during the assigned shift, including cost controls, inventory control, cash control, and customer relations.
Follow all policies and procedures and expect the same from the crew.
Lead the team toward shared goals, including selling more pizzas and creating a positive work environment.
Handle staffing, paperwork submission, food management, scheduling, image standards, store cleanliness, marketing, and profitability.
Direct activities, coordinate with coworkers and customers, and make timely, sound, ethical judgments and decisions.
Greet customers enthusiastically, take orders, and address customer concerns positively.
Operate, clean, and maintain store facilities and equipment.
Prepare products according to Domino’s specifications and guidelines.
Take inventory, stock ingredients and supplies from delivery areas into storage and work areas, and complete related paperwork.
Receive and process telephone orders promptly to support customer satisfaction and timely delivery.
Read maps, locate addresses in the designated delivery area, navigate varied delivery sites, and carry products.
Perform basic arithmetic and make correct monetary change.
Use a computer keyboard, touch screen, and foot-paddle.