Assistant Manager - Retail

Love's Travel Stops & Country Stores•Vian, OK

20h

About The Position

The C-Store Assistant Manager assists with and oversees daily operations to promote efficiency, quality, and customer satisfaction. The role leads a team in delivering exceptional customer service, managing processes, and carrying out strategies to grow sales and meet organizational goals. The position may have hands-on responsibility for multiple business operations, including a retail store, fuel, restaurant, and fresh kitchen. It also supports the General Manager with task execution, scheduling, cash integrity, and reporting.

Requirements

At least 1 year of management experience in retail, travel stops or convenience stores, big box, grocery, or department stores.
At least 1 year managing operations with annual sales volume of $2 million or more.
At least 1 year working with budgets and profit and loss statements.
At least 1 year supervising and training 5–10 or more employees.
Intermediate computer skills, including Microsoft Office, Outlook, Word, and Excel.
Valid driver's license.
Ability to successfully complete a pre-employment drug screen, background check, and motor vehicle check.
Excellent communication and interpersonal skills with a customer-satisfaction focus.
Strong customer service, rapport-building, and sales skills.
Strong organizational and multitasking abilities with attention to detail.
Effective teamwork skills.
Ability to work various shifts, including days, afternoons, evenings, nights, occasional overnights, weekends, and holidays.
Ability to meet the physical demands of the role, including frequent lifting or moving of items over 75 pounds.

Responsibilities

Oversee multiple business operations, potentially including retail, fuel, restaurant, and fresh kitchen operations.
Maintain a safe, clean, and well-maintained facility, including restrooms and showers, equipment, and completion of safety checks.
Drive sales through ordering, stocking, inventory management, and merchandising.
Assist the General Manager with task execution and completion, scheduling, cash integrity, and daily, weekly, and monthly reporting.
Review financial reports, including profit and loss statements, and take action to capitalize on opportunities.
Collaborate with managers on talent acquisition.
Lead and train employees while supporting customer satisfaction and team operations.