Assistant Manager - Retail
About The Position
The C-Store Assistant Manager assists with and oversees daily operations to drive efficiency, quality, and customer satisfaction. The role leads a team in delivering exceptional customer service, manages processes, and executes strategies to grow sales and meet organizational goals. It has hands-on responsibility for multiple business operations, potentially including a retail store, fuel, restaurant, and fresh kitchen. The Assistant Manager helps the General Manager execute tasks, maintain schedule and cash integrity, and complete regular reporting, while contributing to talent acquisition and operational performance.
Requirements
- At least 1 year of management experience in retail, a travel stop or convenience store, big box, grocery, or department store.
- At least 1 year managing operations with annual sales volume of $2 million or more.
- At least 1 year working with and interpreting budgets and profit and loss statements.
- At least 1 year supervising and training 5–10 or more employees.
- Intermediate computer skills, including Microsoft Office, Outlook, Word, and Excel.
- Valid driver's license and ability to successfully complete a pre-employment drug screen, background check, and motor vehicle check.
- Excellent communication and interpersonal skills, with a focus on customer satisfaction.
- Strong organizational and multitasking abilities, attention to detail, and effective teamwork skills.
- Ability to work varied shifts, including days, afternoons, evenings, nights, occasional overnights, weekends, and holidays.
- Ability to meet the physical demands of the role, including frequent lifting or moving of items weighing over 75 pounds.
Responsibilities
- Oversee multiple business operations, potentially including retail, fuel, restaurant, and fresh kitchen operations.
- Maintain a safe, clean, and well-maintained facility, including restroom and shower cleanliness, facilities and equipment maintenance, and safety checks.
- Drive sales through ordering, stocking, inventory management, and merchandising standards.
- Assist the General Manager with task execution and completion, schedule and cash integrity, and daily, weekly, and monthly reporting.
- Analyze profit and loss statements and take action to capture and capitalize on opportunities.
- Collaborate with managers on talent acquisition.
- Lead and train employees while supporting exceptional customer service.
Benefits
- Company-funded tuition assistance
- Paid time off
- Flexible scheduling
- 401(k) with 100% match up to 5%
- Medical, dental, and vision insurance after 30 days
- Competitive pay
- Career development
- Quarterly bonus program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
