Assistant Manager - Retail

Love's Travel Stops & Country Stores•Elk City, OK

18h

About The Position

The C-Store Assistant Manager assists with and oversees daily operations to drive efficiency, quality, and customer satisfaction. The role leads a team in providing exceptional customer service, manages operational processes, and executes strategies to grow sales and meet organizational goals. It involves hands-on responsibility for multiple business operations, potentially including a retail store, fuel, restaurant, and fresh kitchen. The Assistant Manager also supports the General Manager and contributes to talent acquisition.

Requirements

At least 1 year of management experience in retail, travel stops or convenience stores, big-box retail, grocery, or department stores.
At least 1 year managing operations with annual sales volume of $2 million or more.
At least 1 year of experience affecting and interpreting budgets and profit and loss statements.
At least 1 year supervising and training 5–10 or more employees.
Intermediate computer skills, including Microsoft Office, Outlook, Word, and Excel.
Valid driver's license.
Ability to successfully complete a pre-employment drug screen, background check, and motor vehicle check.
Excellent communication and interpersonal skills, with a focus on customer satisfaction.
Strong customer service, rapport-building, and sales skills.
Strong organizational and multitasking abilities, with attention to detail.
Effective teamwork skills.
Ability to work various shifts, including days, afternoons, evenings, nights, occasional overnights, weekends, and holidays.
Ability to meet the physical demands of the position, including frequent lifting or moving of items over 75 pounds.

Responsibilities

Oversee multiple business operations, potentially including retail, fuel, restaurant, and fresh kitchen operations.
Maintain a safe, clean, and well-maintained facility, including restrooms, showers, facilities, and equipment, and conduct safety checks.
Drive sales through efficient ordering, stocking, inventory management, and merchandising.
Assist the General Manager with task execution and completion, scheduling, cash integrity, and daily, weekly, and monthly reporting.
Analyze profit and loss statements and take action to capture and capitalize on business opportunities.
Collaborate with managers on talent acquisition.
Lead a team in providing exceptional customer service and meeting organizational goals.