Assistant Manager(07923) - 2605 Pacific Ave

Domino's Franchise•Stockton, CA

About The Position

The Assistant Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls; customer relations; staffing; paperwork; food management; scheduling; maintaining store image and standards; customer service; attendance and punctuality; transportation to and from work; store cleanliness; marketing; and profitability. The manager is expected to set an example, follow all policies and procedures, and expect the same from the crew. The role also involves general store team-member duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning the equipment and facility. On-the-job orientation and training are provided. The position requires communication, basic math, order-entry, and coordination skills, along with the ability to direct activities, work independently and with others, perform repetitive tasks, work under stress, meet quality standards, and make judgments and decisions. The posting also describes delivery duties: delivering products by car to customers, distributing flyers and door hangers, and navigating delivery locations. These duties require a valid driver's license and access to an insured vehicle that can be used for delivery. The work includes exposure to varying weather, store temperatures, food odors, cornmeal dust, hot surfaces, and moving or sharp equipment. Physical tasks can include standing, walking, lifting and carrying supplies, pushing trays, climbing, bending, reaching, and frequent hand use. Delivery work may involve carrying products, driving, walking, and climbing stairs.

Requirements

Ability to use judgment, perform basic math, and multitask.
Ability to follow company policies and procedures and set an example for the crew.
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and coworkers and process orders by phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.
Verbal, writing, and telephone skills for taking and processing orders.
Motor coordination and eye-hand coordination to make precise movements quickly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
For delivery duties: valid driver's license with a safe driving record meeting company standards; access to an insured vehicle usable for delivery; and navigational skills to read a map and locate addresses.
Ability to navigate adverse terrain, including multi-story buildings and private homes, while carrying products.
Ability to meet the described physical demands, including standing, walking, lifting and carrying, pushing and pulling, climbing, bending, crouching, reaching, and frequent hand use.

Responsibilities

Manage all activities and operations during the assigned shift.
Control costs, inventory, and cash.
Maintain customer relations and provide great customer service.
Staff the store and complete paperwork.
Manage food and work to a schedule.
Maintain a proper store image and comply with standards and policies.
Promote attendance and punctuality among team members.
Maintain store cleanliness.
Support marketing and profitability.
Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
Deliver products by car to customers and distribute flyers and door hangers, as described in the posting.