Assistant Residence Manager - Greene Ave

The New York Foundling•Brooklyn, NY

About The Position

The Assistant Residence Manager provides leadership, supervision, and operational oversight to a residence, ensuring delivery of high-quality, person-centered services that promote the health, safety, independence, dignity, rights, and overall well-being of people supported. The role works in collaboration with the Residence Manager and supports a diverse, inclusive, and welcoming community.

Requirements

High school diploma, GED, or associate degree with at least 5 years of progressive residential-services experience, including at least 2 years in a supervisory or managerial role within a developmental disabilities or social services agency; alternatively, a bachelor’s degree with at least 3 years of progressive residential-services experience, including 1 year of supervisory experience.
Valid driver’s license from New York, New Jersey, Pennsylvania, or Connecticut, with 6 points or less.
Knowledge of the needs, challenges, and best practices involved in supporting individuals with developmental disabilities.
Experience developing and implementing individualized life plans tailored to the goals and preferences of people supported.
Familiarity with regulations, standards, and guidelines governing residential programs for people with developmental disabilities, including Medicaid regulations and licensing requirements.
Budgeting, financial management, and resource-allocation proficiency.
Strong verbal and written communication skills for interacting with people supported, families, advocates, staff, and external stakeholders.
Ability to respond calmly and effectively to crises or emergencies in a residential setting.
Experience maintaining accurate progress notes, incident reports, and regulatory compliance records.

Responsibilities

Lead and supervise Direct Support Professionals (DSPs), ensuring adherence to agency policies, OPWDD regulations, and person-centered practices.
Manage DSP talent and performance, including coaching, mentoring, recognition, performance feedback, evaluations, performance improvement plans, and progressive discipline.
Collaborate with MAP, nurses, BIS, and other team members on medical and clinical care, plans, meetings, and data for people supported.
Promote community participation, inclusion, self-determination, and advocacy, coordinating services to support positive outcomes.
Respond to requests from S&Q, Centralized Schedulers, and DQI Survey, and work with the AVP in the manager’s absence.
Monitor compliance with program regulations, policies, and standards to maintain quality care and safety.
Coordinate comprehensive services with external agencies, families, and healthcare providers.
Implement and oversee emergency preparedness protocols and procedures.
Maintain compliance with OPWDD regulations, documentation standards, and program certification requirements, and support audit and site-visit readiness.
Build and maintain relationships with individuals, staff, community partners, advocates, and stakeholders to strengthen support networks, promote inclusion, and advocate for the rights of people supported.
Assist with the residence budget, including food shopping, recreational activities, petty cash, and monitoring funds spent on the in-house ledger.