Assistant Residence Manager - Greene Ave

The New York Foundling•New York, NY

About The Position

The Assistant Residence Manager provides leadership, supervision, and operational oversight to a residence, ensuring high-quality, person-centered services that promote the health, safety, independence, dignity, rights, and well-being of people supported. The role works in collaboration with the Residence Manager and supports coordinated medical, clinical, and residential services. The position also contributes to workforce development, regulatory compliance, emergency preparedness, budget oversight, and relationships with families, external providers, and community partners.

Requirements

For candidates with a high school diploma, GED, or associate degree: at least 5 years of progressive residential-services experience, including at least 2 years in a supervisory or managerial role within a developmental-disabilities or social-services agency.
For candidates with a bachelor’s degree: at least 3 years of progressive residential-services experience, including at least 1 year of supervisory experience.
Valid driver’s license from NY, NJ, PA, or CT with 6 points or less.
Understanding of the needs and challenges of individuals with developmental disabilities and best practices for their care and support.
Experience developing and implementing individualized life plans tailored to the goals and preferences of people supported.
Familiarity with regulations, standards, and guidelines governing residential programs for people with developmental disabilities, such as Medicaid regulations and licensing requirements.
Budgeting, financial management, and resource-allocation skills.
Strong verbal and written communication skills.
Ability to respond calmly and effectively to crises or emergencies in a residential setting.
Experience maintaining accurate documentation, including progress notes, incident reports, and regulatory-compliance records.

Responsibilities

Provide leadership and supervision to Direct Support Professionals, ensuring adherence to agency policies, OPWDD regulations, and person-centered practices.
Manage talent and performance for Direct Support Professionals, including setting expectations, coaching, mentoring, training support, recognition, feedback, evaluations, performance improvement plans, and progressive discipline.
Collaborate with MAP, nurses, BIS, and other team members on medical and clinical care, plans, meetings, and data for people supported.
Promote community participation, inclusion, self-determination, and advocacy, and coordinate services to support positive outcomes.
Respond to requests from S&Q, Centralized Schedulers, and DQI Survey, and work with the AVP in the manager’s absence.
Monitor and maintain compliance with program regulations, agency policies, and standards to uphold quality care and safety.
Collaborate and communicate with external agencies, families, and healthcare providers to coordinate services and support.
Implement and oversee emergency preparedness protocols and procedures.
Maintain compliance with OPWDD regulations, documentation standards, and program certification requirements, and ensure readiness for audits or site visits.
Build and maintain relationships with individuals, staff, community partners, advocates, and stakeholders to enhance support networks, promote inclusive opportunities, and advocate for the rights of people supported.
Assist with managing the residence budget for food shopping, recreational activities, petty cash, and monitoring funds spent on the in-house ledger.