Assistant Manager - Pacific View, Hollister
About The Position
The Assistant Manager is a multi-faceted role that combines business strategy, store operations, creativity, and people management. The role is responsible for driving sales results through business analysis and excellent customer service, overseeing daily store operations, and improving efficiency across store processes. Assistant Managers contribute creative expertise through floorset updates, styling recommendations, and product knowledge, and lead talent efforts such as recruiting, training, engagement, and development. The position offers opportunities to grow into future store leadership roles through the company’s promote-from-within philosophy.
Requirements
- Bachelor’s degree or one year of supervisory experience in a customer-facing role.
- Maintain a strong customer focus.
- Knowledge of current fashion trends.
- Drive to achieve results and exhibit a strong work ethic.
- Strong communication and interpersonal skills.
- Team-building ability and ability to coach others.
- Take initiative and demonstrate confidence.
- Balance multiple tasks while being detail-oriented.
- Engage in applied learning and proactive thinking.
- Ability to work in a fast-paced and challenging environment.
Responsibilities
- Perform opening and closing routines.
- Supervise the sales floor and stockroom to ensure excellent customer service and seamless operations.
- Conduct staffing and scheduling operations and manage payroll.
- Train and develop non-management staff.
- Demonstrate product knowledge and brand awareness while driving sales.
- Build and maintain visual displays.
- Analyze reporting to inform decision-making.
- Protect store assets and perform inventory control.
- Operate register and point-of-sale systems.
- Fulfill omnichannel orders.
- Represent the brand and exemplify company culture and values.
- Drive sales results by analyzing the business and providing best-in-class customer service.
- Oversee daily store operations and drive efficiency in store processes.
- Contribute to floorset updates, styling recommendations, and product knowledge.
- Lead recruiting, training, engagement, and employee development.
Benefits
- Quarterly incentive bonus program
- Paid time off
- Paid volunteer day per year
- Merchandise discount
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Associate Assistance Program
- Paid parental and adoption leave
- 401(k) savings plan with company match
- Training and development opportunities for career advancement
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What This Job Offers
Job Type
Full-time
Career Level
Manager
