ASSISTANT MANAGER

Sunset Finance•Conyers, GA

2d•$15 - $18

About The Position

The Assistant Manager supports the branch manager in achieving sales, business promotion, profit, operational collection, and tax preparation results. The role focuses on delinquent customer contact by telephone and in the field, including field visits and scheduling office visits. The Assistant Manager learns the tasks performed throughout the office and prepares for potential promotion to branch manager. Assistant Managers are expected to work independently, take initiative, and meet company production standards.

Requirements

High school diploma or equivalent.
Valid driver's license.
Dependable transportation.
Current liability auto insurance coverage.
Excellent personality, communication, sales, and problem-solving skills.
Ability to lead and a strong desire to succeed.
Excellent spelling, computer, and data-entry skills.
Ability to complete tasks effectively, efficiently, and thoroughly with little to no supervision.
Initiative and ability to work independently.

Responsibilities

Complete delinquent telephone work as directed by the manager.
Make collection calls to delinquent customers and report activities on each customer to the branch manager.
Adjust past-due payments for current slow customers.
Assist with answering telephones, posting customer payments, entering new and refinanced loans into the loan software system, processing loan applications, and preparing refinance and delinquency mail.
Participate in training and development opportunities as directed by the Manager and District Supervisor.
Prepare weekly and monthly reports.
Maintain daily tabulations of the computer-generated delinquency report.
Provide customers' credit experience to creditors who inquire.
Help maintain standards for delinquency, loan volume, growth goals, and 10th/20th standards.
Make daily deposits when assigned or when the Manager is not present.
Sell the products and services offered.
Consistently achieve company production standards.