Assistant Manager

Citi Trends • Madison, TN

4d

About The Position

Citi Trends is an off-price value retailer of apparel, accessories, and home trends. The Assistant Store Manager supports daily store operations, team leadership, and staffing efforts in partnership with the Store Manager. The role helps drive sales performance, maintain operational excellence, and support the hiring, onboarding, and development of store associates.

The Assistant Manager helps ensure sales goals, customer experience standards, and operational expectations are met; supports inventory and shrink prevention; and reinforces company policies and standards. The position also assists with recruiting, interviews, onboarding, training, staffing, coaching, and performance support. It helps maintain a safe, organized, customer-focused environment and supports merchandising, operational, visual, and loss prevention standards. Additional duties may be assigned to support store operations and business needs.

Requirements

• High school diploma or equivalent.
• 2–4 years of experience as an Assistant Manager or in a similar retail leadership role.
• Strong communication, organizational, and people leadership skills.
• Ability to work a flexible schedule, including nights and weekends.
• Ability to perform basic math calculations, including percentages.

Nice To Haves

• 3–5 years of overall retail experience preferred.

Responsibilities

• Support daily store operations and help ensure sales goals, customer experience standards, and operational expectations are met.
• Monitor sales activity and guide associates in providing excellent customer service.
• Assist with inventory control, inventory transactions, and shrink prevention.
• Ensure compliance with company policies, procedures, and operational standards.
• Supervise and support associates in sales, inventory, cash handling, and customer service.
• Assist the Store Manager with hiring and recruiting, including candidate screening, interviews, onboarding, and training support.
• Support recruiting efforts and employee retention to help maintain appropriate staffing levels.
• Provide ongoing coaching, feedback, and performance support to associates.
• Maintain a safe, organized, and customer-focused store environment.
• Reinforce company policies, procedures, and loss prevention standards.
• Support execution of merchandising, operational, and visual standards.
• Perform additional duties as assigned to support store operations and business needs.

Benefits

• Health insurance
• Dental insurance
• Paid vacation
• 401(k) plan
• Paid training
• Opportunities for continued growth

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED