Internal Assistant Store Manager (Operations)

Maverik•Provo, UT
•$17 - $19

About The Position

The Assistant Manager (Operations) helps lead the team, support daily store operations, and create an exceptional customer experience. This position is cross-trained between Food Service and Front-of-Store. The Assistant Manager coaches Team Members, keeps the store running smoothly, and helps foster a culture of service, teamwork, and accountability. This posting is for current Maverik team members only.

Requirements

  • Must be at least 21 years old to apply.
  • Must be flexible to work nights, weekends, and holidays as required by 24/7 store operations.
  • Strong interpersonal and communication skills to engage effectively with Team Members and provide exceptional customer experiences.
  • Ability to remain calm and composed under pressure while delivering exceptional customer service.
  • Strong problem-solving skills, including recognizing and analyzing issues and creating effective solutions.
  • Must obtain and maintain the food safety certification required by the applicable state or local jurisdiction.
  • Ability to work safely with equipment that generates and maintains high temperatures while wearing appropriate personal protective equipment.
  • Frequent standing, walking, handling, and horizontal reaching; reaching above shoulder level and below the waist; bending, stooping, squatting, crouching, kneeling, and pushing; and lifting, carrying, or moving objects weighing up to 50 pounds.

Nice To Haves

  • At least 1 year of supervisory experience is preferred.

Responsibilities

  • Champion Maverik’s GET (Greet, Engage, and Thank) customer service expectations by modeling the behaviors, coaching Team Members on consistent execution, and holding the team accountable for a welcoming and engaging customer experience.
  • Work alongside the team when needed to help ensure the store and Food Service operation run smoothly.
  • Assist with training, mentoring, and supervising all Team Members.
  • Support daily store operations and provide great customer service.

Benefits

  • Employee fuel discount and 50% off food and drinks.
  • Annual profit sharing eligibility.
  • Full-time Team Members have access to medical, dental, and vision insurance.
  • 401(k) plan with company match.
  • $20,000 company-paid life insurance.
  • Parental leave.
  • Education assistance or reimbursement program.
  • Growth opportunities, including promotion from within and consistent raises.
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