Internal Assistant Store Manager (Operations)

Maverik • Chubbuck, ID

1d • $18 - $20

About The Position

The Assistant Manager (Operations) helps lead the team, support daily store operations, and create an exceptional customer experience. The role involves coaching Team Members, keeping the store running smoothly, and fostering a culture of service, teamwork, and accountability. This position is cross-trained between Food Service and Front-of-Store and is available to current Maverik team members only.

The Assistant Manager champions Maverik’s GET (Greet, Engage, and Thank) customer service expectations by modeling the behaviors, coaching Team Members on consistent execution, and holding the team accountable for a welcoming and engaging customer experience. The manager works alongside the team as needed, helps ensure the store and Food Service operation run smoothly, and assists with training, mentoring, and supervising Team Members.

This full-time role is at a 24/7 store and requires schedule flexibility, potentially including nights, weekends, and holidays. It involves frequent standing, walking, handling, reaching, bending, stooping, squatting, crouching, kneeling, pushing, and moving objects up to 50 pounds. The role also requires working safely with equipment that generates and maintains high temperatures while wearing appropriate personal protective equipment.

Requirements

• Must be 21 or older to apply.
• Must obtain and maintain the food safety certification required by the applicable state or local jurisdiction.
• Must be flexible to work in a 24/7 store, potentially including nights, weekends, and holidays.
• Must have effective interpersonal and communication skills to engage with Team Members and provide exceptional customer experiences.
• Must remain calm and composed under pressure while delivering exceptional customer service.
• Must have problem-solving skills, including the ability to recognize and analyze issues and create effective solutions.
• Must be able to meet the physical requirements, including moving objects weighing up to 50 pounds and safely working with high-temperature equipment while wearing appropriate personal protective equipment.

Nice To Haves

• At least 1 year of supervisory experience is preferred.

Responsibilities

• Champion Maverik’s GET (Greet, Engage, and Thank) customer service expectations by modeling the behaviors.
• Coach Team Members on consistent customer-service execution and hold the team accountable for a welcoming and engaging customer experience.
• Work alongside the team as needed and help ensure store and Food Service operations run smoothly.
• Assist with training, mentoring, and supervising all Team Members.
• Support daily store operations and help create an exceptional customer experience.

Benefits

• Starting pay of $17.71–$19.71 per hour.
• Eligibility for a bonus program.
• Employee fuel discount and 50% off food and drinks.
• Annual profit sharing for eligible Team Members.
• Full-time Team Members have access to medical, dental, and vision insurance.
• 401(k) plan with company match.
• $20,000 company-paid life insurance.
• Parental leave.
• Education assistance or reimbursement program.
• Growth opportunities, including promotion from within and consistent raises.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed