Internal Assistant Store Manager (Operations)

Maverik • Watford City, ND

3d • $22 - $24

About The Position

The Assistant Manager (Operations) helps lead the team, support daily store operations, and create an exceptional customer experience. The role coaches Team Members, helps keep the store running smoothly, and supports a culture of service, teamwork, and accountability. The position is cross-trained between Food Service and Front-of-Store and is intended for current Maverik team members only.

The Assistant Manager champions Maverik’s GET (Greet, Engage, and Thank) customer service expectations by modeling those behaviors, coaching Team Members on consistent execution, and holding the team accountable for a welcoming customer experience. They lead by example, assist with training and mentoring, and help supervise Team Members. The role requires flexibility to work in a 24/7 store environment, including potentially nights, weekends, and holidays.

Requirements

• Must be at least 21 years old to apply.
• Must obtain and maintain the food safety certification required by the applicable state or local jurisdiction.
• Must have flexibility to work potentially nights, weekends, and holidays.
• Strong interpersonal and communication skills to engage effectively with Team Members and provide exceptional customer experiences.
• Ability to remain calm and composed in high-pressure situations while delivering customer service.
• Strong problem-solving skills, including recognizing and analyzing issues and creating effective solutions.
• Frequent standing, walking, handling, horizontal reaching, reaching above shoulder level and below the waist, and bending, stooping, squatting, crouching, kneeling, and pushing.
• May need to lift, carry, or move objects weighing up to 50 pounds.
• Ability to work safely with equipment that generates and maintains high temperatures while wearing appropriate personal protective equipment.

Nice To Haves

• At least one year of supervisory experience is preferred.

Responsibilities

• Model Maverik’s GET (Greet, Engage, and Thank) customer service behaviors and champion consistent execution.
• Coach Team Members and hold the team accountable for providing a welcoming and engaging customer experience.
• Work alongside the team as needed to help ensure store and Food Service operations run smoothly.
• Assist with training, mentoring, and supervision of Team Members.

Benefits

• Employee fuel discount and 50% off food and drinks.
• Annual profit sharing for eligible Team Members.
• Full-time Team Members have access to medical, dental, and vision insurance.
• 401(k) plan with company match.
• $20,000 company-paid life insurance.
• Parental leave.
• Education assistance or reimbursement program.
• Growth opportunities, including promotion from within and consistent raises.
• Eligibility for a bonus program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed