Internal Assistant Store Manager (Operations)

Maverik • Clovis, NM

10d • $18 - $20

About The Position

The Assistant Manager (Operations) helps lead the team, support daily store operations, and create an exceptional customer experience. The role coaches Team Members, helps keep the store running smoothly, and promotes a culture of service, teamwork, and accountability. This is a full-time position cross-trained between Food Service and Front-of-Store at a 24/7 store, requiring schedule flexibility that may include nights, weekends, and holidays.

The Assistant Manager champions Maverik’s GET (Greet, Engage, and Thank) customer-service expectations by modeling the behaviors, coaching Team Members on consistent execution, and holding the team accountable for a welcoming customer experience. The role also works alongside the team as needed and assists with training, mentoring, and supervising Team Members.

Starting pay is $17.95–$19.95 per hour, with eligibility for a bonus program. Benefits and growth opportunities are described below.

Requirements

• Must be 21 or older to apply.
• Must obtain and maintain the food safety certification required by the applicable state or local jurisdiction.
• Must be flexible to work in a 24/7 store, potentially including nights, weekends, and holidays.
• Strong interpersonal and communication skills to engage effectively with Team Members and provide exceptional customer experiences.
• Ability to remain calm and composed in high-pressure situations while delivering customer service.
• Strong problem-solving skills, including recognizing and analyzing issues and creating effective solutions.
• Ability to perform the stated physical tasks, including frequent standing, walking, handling, reaching, bending, stooping, squatting, crouching, kneeling, and pushing, and potentially lifting, carrying, or moving objects weighing up to 50 pounds.
• Ability to work safely with equipment that generates and maintains high temperatures while wearing appropriate personal protective equipment.

Nice To Haves

• One or more years of supervisory experience is preferred.

Responsibilities

• Champion Maverik’s GET (Greet, Engage, and Thank) customer-service expectations by modeling the behaviors.
• Coach Team Members on consistent customer-service execution and hold the team accountable for a welcoming and engaging customer experience.
• Help lead the team and support daily store operations.
• Work alongside the team as needed to help ensure the store and Food Service operation run smoothly.
• Assist with training, mentoring, and supervision of Team Members.
• Support a culture of service, teamwork, and accountability.

Benefits

• Employee fuel discount and 50% off food and drinks.
• Annual profit sharing for eligible Team Members.
• Full-time Team Members have access to medical, dental, and vision insurance.
• 401(k) plan with company match.
• $20,000 company-paid life insurance.
• Parental leave.
• Education assistance or reimbursement program.
• Bonus-program eligibility.
• Career and growth opportunities, including promotion from within, consistent raises, and support for professional goals.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed