Assistant Manager

Cotton Patch Café • Wichita Falls, TX

2d • Onsite

About The Position

Cotton Patch Cafe is seeking an Assistant Manager to help lead a cafe and deliver scratch-made comfort food and small-town hospitality. The role involves managing cafe operations and financial performance, maintaining food quality and safety, building and developing a strong team, and creating a welcoming guest experience. The Assistant Manager also represents the cafe in the local community and helps grow catering sales.

The position requires active work in both the front and back of house in a fast-paced environment, with shifts lasting up to 10 to 12 hours. Cotton Patch Cafe offers leadership development, internal advancement opportunities, competitive base pay, profit sharing, benefits, and 10 days of PTO from day one. Cafes open at 11 AM and close at 10 PM and are closed on Thanksgiving and Christmas.

Requirements

• Solid restaurant management experience.
• A track record of operational excellence.
• A leadership mindset focused on developing people.
• Strong written and verbal communication skills.
• Financial savvy and ability to drive profitability.
• Team-first attitude and strong work ethic.
• Strong interpersonal and conflict-resolution skills.
• Ability to obtain Alcohol Service Certification and Food Manager Certification.
• Ability to work actively in both front and back of house in a fast-paced environment for shifts of up to 10 to 12 hours.
• Must be at least 21 years old.
• Must be eligible to work in the United States; applicants are subject to E-Verify processing, and sponsorship is not available.

Responsibilities

• Manage the cafe’s profit and loss (P&L).
• Maintain consistent, scratch-made food quality.
• Manage food, labor, and general expenses.
• Maintain high standards for quality, cleanliness, and safety.
• Build and develop a strong, hardworking team suited to a fast-paced environment.
• Handle employee relations with fairness, care, and clear communication.
• Create a warm, lively dining experience for guests.
• Work the dining room, visit tables, and build relationships with regular guests.
• Listen to guest feedback and use it to improve the cafe.
• Resolve guest concerns through genuine hospitality.
• Bring hometown spirit to the cafe and participate in local events, charities, and clubs.
• Partner with the local Chamber of Commerce.
• Grow catering sales and serve the community beyond the cafe.

Benefits

• Ongoing leadership development.
• Succession planning and promotion-from-within opportunities.
• Multi-level management opportunities across multiple locations and markets.
• Competitive base pay.
• Profit sharing.
• Health insurance.
• Vision insurance.
• Dental insurance.
• Life insurance.
• 401(k) with company match.
• Short- and long-term disability insurance.
• 10 days of PTO from day one, with no waiting period.
• Cafes are closed on Thanksgiving and Christmas.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed