About The Position

The Assistant Manager performs general operational duties, including operating equipment; stocking and rotating ingredients between delivery, storage, work areas, and the walk-in cooler; preparing products; receiving and processing telephone and internet orders; counting inventory; completing paperwork; and cleaning equipment and the facility. The role includes on-the-job training in customer service, an interactive computer program, and hands-on practice. The position involves communicating verbally and in writing with customers and coworkers, both by phone and in person. Delivery duties require safely driving a personal vehicle, navigating roads and maps, and handling adverse terrain and stairs at delivery sites while carrying products. The role also requires accurate basic arithmetic to make correct monetary change, with a calculator permitted.

Requirements

  • Ability to communicate verbally and in writing with customers and coworkers, by phone and in person.
  • Ability to safely drive a personal vehicle and navigate roads, maps, adverse terrain, and stairs at delivery sites while carrying products.
  • Ability to add, subtract, multiply, and divide accurately to make correct monetary change; a calculator may be used.
  • Ability to perform the physical demands described, including standing, walking, sitting, lifting, carrying, pushing, climbing ladders or stairs, stooping or bending, crouching or squatting, reaching, and grasping to use machines, tools, equipment, and work aids.
  • Ability to tolerate varying temperatures and conditions inside and outside.

Responsibilities

  • Operate equipment.
  • Stock and rotate ingredients from delivery to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone and internet orders.
  • Count inventory and complete paperwork.
  • Clean equipment and the facility.
  • Provide customer service and communicate with customers and coworkers by phone and in person.
  • Make deliveries using a personal vehicle and navigate roads, maps, and delivery-site terrain while carrying products.
  • Calculate monetary change accurately.
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