Assistant Manager

JCrew • Lubbock, TX

4d

About The Position

As an Assistant Manager, you are part of the leadership team and help drive profitability through genuine customer connections, brand loyalty, and community engagement. You provide immediate feedback and coaching to the sales team to maximize performance, collaborate with the leadership team on strategies for business success, and ensure smooth operational support as needed.

You support the Store Director and Associate Store Manager in impacting business results and maximizing profitability. You own an assigned division of responsibility, such as Visual Merchandising, Operations, HR, or Service & Selling, and help manage store operations, systems, and technology while ensuring accountability. You may assist with recruiting, training, and associate development, and help build a collaborative working environment. The role includes helping the team exceed goals, delivering best-in-class customer service, leading fit sessions to improve product knowledge, developing community engagement and loyalty through events, and stepping into different sales-floor roles as needed.

The posting lists part-time and full-time perks. Hourly range: $17.75–$22.30. Benefit availability may depend on work location, employment type, and eligibility requirements.

Requirements

• Have 1–2 years of retail management experience with a similar scope.
• Passionately support the brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Demonstrate teamwork, flexibility, and courtesy when executing tasks.
• Innovate and champion new ideas while navigating uncertainty, with strong problem-solving skills.
• Have scheduling flexibility, including nights, weekends, and holidays.
• Be able to bend, reach, and stretch for product, and lift, carry, and move at least 40 pounds (18 kilos).

Responsibilities

• Support the Store Director and Associate Store Manager in impacting business results and maximizing profitability.
• Own an assigned division of responsibility, such as Visual Merchandising, Operations, HR, or Service & Selling.
• Manage store operations, systems, and technology while ensuring accountability.
• Assist with recruiting, training, and development efforts as needed.
• Partner with the Store Director and Associate Store Manager to foster a collaborative working environment for associates.
• Help the team exceed goals and provide best-in-class customer service.
• Lead fit sessions to improve associates’ product knowledge and customer connections.
• Develop innovative ways to engage the community and build loyalty through events.
• Step into a variety of roles on the sales floor as needed.
• Provide immediate feedback and coaching to the sales team to maximize performance.

Benefits

• Competitive base pay and bonus programs
• Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell
• Entertainment, travel, fitness, and mobile technology discounts
• 401(k) plan with company matching donations
• Medical and prescription coverage
• Competitive paid time off (PTO) plan, including paid holidays
• Dental, vision, and life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed