Full-Time Assistant Manager

Cinemark•Lexington, KY

2d•$15 - $16

About The Position

Cinemark Assistant Managers assist with the overall operation of the theatre, ensuring policies and procedures are followed and operational standards are achieved. They are cross-trained in all departments to provide support where needed and to deliver inspirational training to employees. The role may lead to Senior Assistant Manager and then Theatre Manager or General Manager after completing the Management Accreditation Program and working for at least six months.

Requirements

Must be at least 18 years of age.
Completion of the three basic courses in Cinemark’s Management Accreditation Program: Management Foundations, Annual Certifications, and MAP Core.
Complete basic food handling training and obtain any locally or state-mandated certification, health card, or food handler permit where required.
Complete Safe Alcohol Service training if working with alcohol.
Be available to work flexible hours, including evenings, weekends, and holidays.
Maintain regular and consistent attendance.
Have an energetic and friendly attitude during each shift.
Provide excellent Guest service.
Demonstrate accurate cash handling and basic math skills.
Communicate effectively, verbally and in writing, with people of all ages, genders, and personalities; regularly converse in and comprehend English.
Work effectively both in a team environment and independently.
Take and follow direction.
Respond with a sense of urgency.
Demonstrate excellent time management, organizational skills, and attention to detail.
Be able to train and lead others.
Be able to resolve conflict.
Frequently bend, kneel, and lift up to 50 lbs.
Frequently stand, walk, and reach around the theatre, and remain standing for extended periods.
Be able to work in an environment where noise may be moderate to high at times.

Nice To Haves

High school diploma or G.E.D. graduate preferred.

Responsibilities

Follow the direction of the General Manager and support the General Manager’s decisions when communicating with staff.
Work in all departments and perform all theatre job functions.
Train and coach Team Members in their specific job functions.
Assist with preparing administrative and special reports for the General Manager.
Observe and participate in inspections of the theatre building, parking lot, landscaping, Cinemark property, roof, exterior signage, and equipment condition.
Report building, property, and equipment repair needs to the General Manager.
Ensure theatre Team Members follow the dress code.
Interact with Guests to improve service and ensure Team Members provide superior customer service.
Learn, follow, and fairly and consistently enforce Cinemark policies and procedures.
Report employee relations issues to the General Manager or, in the General Manager’s absence, through www.convercent.com; follow the Employee Relations Reporting Protocol.
Meet management’s high work ethic and code of conduct standards.
Consistently identify and sanitize employee and guest high-contact areas.
Properly use Personal Protective Equipment while completing position-specific tasks.
Adapt to the frequency and scope of required cleaning tasks.
Properly address safety or security issues, including trip hazards, lighting, and suspicious persons.
Perform other work-related duties as assigned.