Full-time Hourly Assistant Manager

Regal Theatres•Rock Hill, SC

About The Position

The full-time hourly Assistant Manager’s primary function is the operation and supervision of a theatre and its employees, while representing Regal in a manner consistent with the company’s mission statement and policies. The position may involve performing all staff roles, operating projection and audio-visual equipment, overseeing guest satisfaction and safety, handling receipts and supplies, and supporting theatre maintenance, scheduling, marketing, and promotions. The role also includes employee supervision and personnel duties, with oversight from senior management where specified. The posting describes both full-time and part-time Assistant Manager arrangements, but the listed title is Full-time Hourly Assistant Manager.

Requirements

High school diploma or equivalent, unless currently a high school student.
At least three months of supervisory experience; or six months of theatre experience with completion of the Cast Certification Program; or a combination of these; alternatively, demonstrated leadership or management potential subject to VP approval.
If assigned alcohol-selling or serving duties at a theatre that sells alcohol, be of legal age under state or local law, complete required state or local training, obtain the required certificate, and complete Regal Responsible Beverage Server training on Regal Online University.
Good public speaking skills and effective oral and written communication with employees, vendors, and corporate staff; ability to listen, respond clearly, and explain information.
Ability to perform calculations accurately and identify and correct errors.
Ability to identify problems, gather relevant information, evaluate alternatives, reach evidence-based conclusions, recommend solutions, act with minimal supervision, and perform under pressure or opposition.
Experience with PC platforms and basic office programs, including email, word processing, and spreadsheets; ability to operate copiers and other office equipment, use filing systems, and maintain attention to detail.
Dexterity with tools and equipment and ability to perform mechanical tasks as needed.
Ability to work effectively with customers, the public, and coworkers and show sensitivity to others’ feelings.
Ability to establish goals, manage time, and set priorities.
Ability to meet the physical demands of the role, including frequently standing, walking, sitting, using hands, reaching, and talking or hearing; occasionally climbing or balancing and stooping, kneeling, crouching, or crawling; regularly lifting up to 60 pounds; and meeting close, distance, peripheral, and depth vision and focus-adjustment requirements.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Responsibilities

Maintain regular and consistent attendance and uphold and administer theatre policies.
Train, develop, coach, and supervise non-management employees; perform staff positions as required.
Operate theatre projection and audio-visual hardware and software, handle film, and perform required equipment maintenance. Maintain working knowledge of booth and projection systems, including programming and TMS operation.
Maintain required alcohol certifications and training where applicable.
Monitor risk management, including employee and patron safety, loss prevention, emergencies, and the handling, reporting, and investigation of accidents.
Ensure guest satisfaction.
Count, deposit, and reconcile daily receipts, including cash, cards, coupons, gift cards, checks, discount tickets, and other applicable payment or accountability methods.
Follow the dress code and complete, or be in the process of completing, the management certification program; review and understand the ROM.
Interview, hire, schedule, coach, counsel, and suspend cast members with the specified management oversight; termination decisions require conferring with the Human Resources Manager.
Administer applicable paperwork and uphold company Human Resources policies.
Control costs and direct operating expenses; purchase and order concession, café, and other operating supplies; manage inventory and auditing processes.
Supervise theatre maintenance of buildings and grounds where applicable, perform minor repairs, and obtain qualified personnel for major maintenance concerns.
Market and promote feature film engagements, schedule movie showtimes, and deliver showtimes promptly to appropriate channels.
Read and understand training materials covering topics such as sexual harassment and discrimination.
Perform additional duties assigned by the General Manager or another senior manager.
Supervise employees in accordance with Regal policies and applicable laws, including training, coaching, work direction, performance appraisal, recognition, complaint handling, problem resolution, and discipline as directed.
As directed by the General Manager, interview and hire employees.