Assistant Manager - Hourly

Beztak•Sterling Heights, MI

About The Position

Beztak is seeking an Assistant Manager to assist the Property Manager with the daily operations of a property. The role provides leadership to the team while emphasizing the Assistant Manager’s professional development. It involves customer and tenant service, leasing and application processing, property inspections and maintenance coordination, financial and records administration, marketing, and reporting issues to the Property Manager. The position may require driving a company or personal vehicle for work-related purposes.

Requirements

  • Minimum 1–2 years of experience working in a similar role or related field.
  • Ability to multitask and quickly adapt to change.
  • Exceptional customer service skills.
  • Excellent time management skills.
  • Ability to work a flexible schedule when needed.
  • Must be willing and able to drive for work-related purposes as needed.
  • Effective interpersonal skills and ability to handle difficult customers or vendors, urgent matters, and conflicts.

Responsibilities

  • Prepare and schedule property viewings, conduct property tours, and interview prospective tenants.
  • Address and resolve residents’ questions, concerns, and complaints in a timely manner.
  • Process applications, conduct credit checks, and negotiate contracts.
  • Inspect property conditions and coordinate maintenance activities.
  • Manage budgets, accounts, rent collections, and tenant notices.
  • Create and distribute marketing materials to attract new tenants.
  • Maintain organized and updated resident files and records.
  • Report problems or issues to the Property Manager.
  • Handle urgent matters and resolve conflicts while interacting with difficult customers and vendors in a high-pressure environment.
  • Drive a company or personal vehicle for work-related purposes as needed.

Benefits

  • 401(k) with employer matching contributions up to 6% of eligible compensation.
  • Paid time off, paid company holidays, and a floating holiday.
  • Life insurance at no cost to the employee.
  • Five medical plan options, several of which include a Health Savings Account with an employer contribution.
  • Free, confidential Employee Assistance Program.
  • Employee Referral Program.
  • Tuition Reimbursement Program.
  • Growth-focused culture and promotion-from-within opportunities.
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