Hourly Assistant Manager

ADT Pizza LLC•Madisonville, TN

About The Position

The Hourly Assistant General Manager supports the day-to-day operations of an assigned restaurant under the direction of the Restaurant General Manager. The role supports sales growth, inventory and labor controls, product and service quality, and sanitation. It also supports associates so they can work effectively as a team and achieve restaurant and brand goals. This is a developmental role for associates who want to become Restaurant General Managers and provides opportunities to build the skills needed for promotion. The position requires at least 50 hours per week, with days and hours dependent on business needs. Flexibility is required to address urgent matters as needed. Occasional travel for off-site meetings may be required. Physical demands include lifting, moving, or carrying up to 75 pounds; bending, twisting, balancing, kneeling, crouching, stooping, and crawling; repetitive motions and handling objects or tools; and frequent standing and walking. This job description is not intended to be a comprehensive listing of duties. Duties, responsibilities, and activities may change with or without notice.

Requirements

High school diploma or equivalent.
At least six months of experience as a Shift Manager, or one year in a restaurant, hospitality, or retail leadership role with responsibility for direct reports.
Complex problem-solving skills.
Sound judgment and decision-making.
Time and financial resource management skills.
Ability to lead with respect and integrity.
Detail-oriented and organized.
Ability to lead a team and function within a team.
Strong verbal and written interpersonal and communication skills.
Ability to maintain a high-performance, accountable culture.
Ability to motivate and empower a team.
Strong change-management skills.
Self-driven and flexible.
Proficiency in Microsoft Office Suite.
Ability to work 50 or more hours per week, with flexibility according to business needs and urgent matters.
Ability to lift, move, or carry up to 75 pounds and perform the listed physical activities.
Ability to travel occasionally for off-site meetings.

Responsibilities

Support the Restaurant General Manager in managing all associates.
Maintain a high-energy attitude to motivate associates and satisfy guest needs.
Ensure food, beverage, and service quality meet or exceed standards.
Recruit, interview, and hire associates, and conduct their performance appraisals.
Assist with associate development and succession planning.
Provide disciplinary action and, when applicable, terminate associates.
As directed by the Restaurant General Manager, prepare and submit required paperwork; ensure cash-handling procedures are followed; maintain and control restaurant assets; control food, beverage, and small-wares inventories; and ensure compliance with local, state, and federal laws and company policies.
Promote a safe work and customer environment by facilitating safe work behaviors among associates.
Perform other duties as needed.
Develop skills for potential promotion to Restaurant General Manager.