Full-time Hourly Assistant Manager

Regal•Rock Hill, SC

About The Position

The Assistant Manager is a full-time hourly employee whose primary function is operating and supervising a theatre and its employees, while representing Regal consistently with its mission statement and policies. The role includes supervising and developing employees, supporting theatre operations, maintaining guest satisfaction, handling financial receipts, managing supplies and costs, and overseeing maintenance, marketing, and movie-show scheduling. The Assistant Manager directly supervises an unspecified number of employees and performs supervisory duties in accordance with company policies and applicable laws. Additional duties may be assigned by the General Manager or another senior manager.

Requirements

High school diploma or equivalent, unless currently a high school student.
At least three months of supervisory experience, or six months of theatre experience with completion of the Cast Certification Program, or a combination thereof; alternatively, demonstrated leadership or management potential subject to VP approval.
If assigned duties include selling or serving alcohol, be of legal age under applicable state or local law, complete legally required training, obtain the required certificate, and complete Regal Responsible Beverage Server training on Regal Online University.
Good public-speaking skills and effective oral and written communication with employees, vendors, and corporate staff.
Ability to listen effectively, respond clearly and directly, and explain information to others.
Ability to perform calculations accurately and quickly and identify and correct errors.
Ability to identify problems, gather relevant data, evaluate information, recognize alternatives, reach evidence-based conclusions, recommend solutions, act with minimal supervision, and perform under pressure or opposition.
Experience with PC platforms and knowledge of basic office programs, including email, word processing, and spreadsheets.
Ability to operate copiers and other office equipment, use filing systems, maintain attention to detail, use tools and equipment dexterously, and perform mechanical tasks as necessary.
Ability to interface effectively with customers, the public, and co-workers, and show sensitivity to others' feelings.
Ability to establish goals, budget time, and set priorities.
Ability to perform the described physical duties, including regularly lifting up to 60 pounds; reasonable accommodations may be made for individuals with disabilities.

Responsibilities

Maintain regular and consistent attendance.
Uphold and administer all theatre policies.
Train, develop, coach, and supervise non-management employees.
Perform all staff positions as required.
Operate theatre projection and audio-visual equipment, including hardware and software, and perform related film handling and maintenance; maintain working knowledge of booth and projection systems, programming, TMS operation, and related skills.
Ensure required alcohol certification and training are current where applicable.
Monitor risk management, including employee and patron safety, loss prevention, emergency situations, and handling, reporting, and investigation of accidents.
Ensure guest satisfaction.
Count, deposit, and reconcile business-day receipts, including cash, cards, coupons, gift cards, checks, discount tickets, and other applicable payment or accountability methods.
Know and comply with the dress code.
Complete or be in the process of completing the management certification program, and review and understand the ROM.
Interview, hire, schedule, coach, counsel, and suspend cast members; with oversight and consultation as specified, participate in employee termination decisions.
Administer applicable paperwork and uphold company Human Resources policies.
Control costs and direct operating expenses; purchase and order concession, café, and other operational supplies; and conduct related inventory and auditing processes.
Supervise theatre building and grounds maintenance, perform minor repairs, and obtain qualified personnel for major maintenance concerns.
Market and promote feature film engagements, schedule movie show times, and deliver show times to appropriate channels on time.
Read and understand training materials, including subjects such as sexual harassment and discrimination.
Train and coach employees; plan, assign, and direct work; appraise performance; reward employees; address complaints; resolve problems; and participate in employee discipline under the direction of management.
Use PC platforms, basic office programs, copiers, and other office equipment; devise and access filing systems; and perform mechanical tasks as needed.