Assistant Manager - Grand Rapids South

ShowSpan, Inc. • Grand Rapids, MI

9d • Onsite

About The Position

Celebration Cinema is hiring a part-time Assistant Manager at its Grand Rapids South location. The Assistant Manager supports the General Manager and Assistant General Manager in building a healthy, safe, and positive culture and ensuring “Celebrated” service for employees, vendors, and guests. The role is part of a team guided by the values of Service, Trust, Empathy, Playfulness, and Courage. Full-time work may be considered for candidates with open availability.

The Assistant Manager helps oversee cinema operations, including the box office, ushering, concessions, group events, projection, and guest relations. The position involves coordinating and delegating cast-member responsibilities, maintaining a safe and well-kept facility, handling daily paperwork and cash, and supporting basic accounting. The Assistant Manager also models and coaches guest-centric service, helps ensure compliance with company personnel policies and employment laws, and attends meetings as requested.

Requirements

• Must be 18 years of age or older.
• Must be available to work weekends and holidays.
• Enthusiastic, honest, empathetic, kind, self-motivated, well-organized, detail-oriented, knowledgeable, and responsible.
• Able to work effectively within deadlines and under pressure.
• Able to manage and prioritize multiple tasks and projects simultaneously.
• Able to communicate clearly in writing and verbally, and listen attentively to guests and employees.
• Able to walk, stand, and move at a fast pace for an entire shift.
• Able to balance, reach, bend, stoop, kneel, climb and descend stairs, and frequently lift up to 40 pounds.

Nice To Haves

• One year of leadership experience is preferred.

Responsibilities

• Support the General Manager and Assistant General Manager in building a healthy, safe, and positive culture and delivering “Celebrated” service.
• Oversee areas of operation, including the box office, ushering, concessions, group events, projection, and guest relations.
• Plan, identify, communicate, and delegate cast-member responsibilities and practices to support smooth operations.
• Help maintain the building and ensure a safe, secure, and healthy environment for employees and guests.
• Complete daily paperwork, handle cash, and perform basic accounting tasks.
• Model, coach, and hold the team accountable for guest-centric service and company values.
• Help ensure compliance with company personnel systems and policies, as well as state and federal employment laws.
• Attend management and other meetings as requested.
• Perform other duties as assigned.

Benefits

• Flexible schedules.
• Paid volunteer time.
• Medical, dental, and vision insurance, life insurance, 401(k), PTO, and long-term disability, subject to eligibility requirements.
• Employee Assistance Program.
• Free movies and discounted concessions.
• A fun, friendly, and encouraging culture in an exciting industry.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed