Assistant Manager

Family Farm and Home•Crawfordsville, IN

About The Position

The Assistant Manager helps manage the store in the Store Manager’s absence and exemplifies the company’s culture and values. This role requires strong leadership, motivation, supervision, problem-solving, and strategic-thinking skills, along with knowledge of merchandising, shrink control, and store operations. The Assistant Manager should understand the local market, customer base, seasonality, competitors, and other factors that may affect the business. The role supports the Store Manager in driving sales and profits through merchandising, inventory management, expense control, human resource management, and control of operating costs.

Requirements

Excellent leadership and problem-solving skills.
Ability to manage with limited supervision.
Good oral and written communication skills for interacting with customers, vendors, and associates.
Understanding of aggressive customer service and a team-oriented approach.
Good management and organizational skills.
Ability to understand and interpret statistical or numerical data and use it to assess and coordinate merchandise and store operations when the Store Manager is absent.
Detail-oriented and able to handle multiple tasks in a fast-paced environment.
Ability to stand for extended periods.
Ability to move and handle merchandise boxes and fixtures throughout the store.
Ability to climb ladders, reach, bend, twist, kneel, and lift up to 50 pounds.
Ability to work a flexible schedule, including weekends, evenings, and holidays.

Responsibilities

Promote Family Farm and Home’s mission statement and family values.
Help the Store Manager promote an aggressive sales culture focused on superior customer service.
Help hire, coach, counsel, discipline, and terminate team members; plan, monitor, and evaluate their work.
Maintain professionalism and positive store morale.
Support execution of store responsibilities through key associates and personal actions.
Schedule and assign employees, and follow up on work results.
Provide feedback to buyers, district managers, and other company officials.
Help prepare the annual budget, schedule expenditures, analyze variances, and initiate corrective actions to meet financial objectives.
Identify current and future customer needs by building relationships with existing and potential customers.
Build relationships with and support local community groups in keeping with company values.
Encourage customers to enroll in company programs, including the loyalty program, extended warranties, financing, and item of the month.
Manage and protect inventory and company assets from theft and damage in accordance with company policy.
Ensure merchandise is received, stored, and merchandised across departments according to operational and safety procedures.
Comply with legal requirements and maintain a safe, clean store environment for team members and customers.
Help determine marketing strategy changes by reviewing operating and financial statements and departmental sales records.
Maintain consistent operations by initiating, coordinating, and enforcing operational and personnel policies and procedures.
Perform other duties assigned by the Store Manager or a company official.