Assistant Manager

Portland•Portland, OR

3d•Onsite

About The Position

CSC Management is hiring an Assistant Manager for its property in Portland, Oregon. The Assistant Manager supports the Community Director and helps oversee property operations, rehabilitation and improvement projects, staff, and available resources to maximize occupancy and property values. The role focuses particularly on rent collection and leasing, while helping ensure the property runs smoothly, residents are safe and satisfied, and facilities and compliance are maintained. The Assistant Manager also supports and trains support staff and the maintenance team.

Requirements

At least 2 years of experience assisting with the management of apartment properties.
Proficiency with Microsoft Office Suite, email, Dropbox, Google Drive, and Entrata.
Knowledge of basic accounting, reading financial statements, and managing budgets.

Nice To Haves

Bilingual in English and Spanish.

Responsibilities

Ensure rents are collected when due and posted promptly; make bank deposits immediately and report them to the corporate office daily.
Approve and submit invoices to the corporate office for payment.
Conduct business in accordance with company policies and procedures and applicable laws, including Fair Housing, the Americans with Disabilities Act, and the Fair Credit Reporting Act.
Ensure lease files are complete and leases are properly executed.
Ensure the office opens on schedule and is clean, and that model apartments are ready for tours and inspections.
Maintain records of management activity on a daily, weekly, and/or monthly basis.
Communicate operational challenges to the Property Manager.
Ensure calendar activities are completed on time to meet deadlines.
Maintain a positive customer service attitude that contributes to a vibrant community.
Conduct move-in and move-out inspections with residents.
Review and track notices to vacate to determine reasons for move-outs.
Initiate and implement resident communication policies and procedures, including for complaints and service requests.
Walk and inspect the property daily; inspect vacant apartments at least weekly to check temperature settings and unit security.
Update the Make Ready Board daily and coordinate with maintenance and make-ready staff to ensure apartments are reconditioned promptly after move-out.
Report liability and property incidents to the Property Manager immediately.
Conduct monthly market surveys, shop comparable properties, and monitor neighborhood market conditions.
Stay informed about market and industry conditions and trends through trade publications and professional organizations.
Welcome and show the property to prospective residents, handle their incoming phone calls, and complete appropriate paperwork.
Approve and sign lease paperwork and addenda.
Complete weekly leasing goals.
Support and train support staff and the maintenance team.
Assist the Community Director with rehabilitation and property improvement projects and the oversight of property operations.