Assistant Manager

Boom's Pizza•Beachwood, OH

4d•$22 - $25•Onsite

About The Position

Boom’s Pizza is hiring an Assistant Manager for its Van Aken location. As the General Manager’s primary support, the Assistant Manager helps lead hospitality, keep shifts organized, and ensure guests receive a welcoming and attentive experience. The role works alongside the team in both the front and back of house and takes the lead when the General Manager is away. The Assistant Manager supports daily restaurant operations, including opening and closing procedures, food preparation, inventory, ordering, cash handling, food quality, cleanliness, sanitation, and safety. The role also helps train and coach employees, support staffing and scheduling needs, communicate employee concerns to leadership, and maintain a positive, respectful team environment. Final scheduling, hours, and disciplinary decisions are handled by the General Manager.

Requirements

1–2 years of restaurant or food service experience, ideally with supervisory responsibilities.
Enjoy taking care of guests and teammates.
Communicate clearly and stay steady during busy periods.
Comfort with food preparation, cash handling, inventory, and food safety standards.
Notice what needs to be done and step in.
Availability for evenings, weekends, and holidays as scheduled.

Responsibilities

Create a welcoming atmosphere and lead friendly, attentive guest service.
Help team members build menu knowledge, make recommendations, and anticipate guest needs.
Handle guest concerns with empathy, ownership, and follow-through.
Partner with the General Manager to carry out daily priorities.
Coordinate shifts, communicate expectations, and keep the team organized.
Lead operations and maintain service standards when the General Manager is away.
Share shift reports covering guest feedback, employee concerns, comps, and follow-up needs.
Work alongside the team in both front and back of house.
Oversee opening readiness, including dough pulling, prep, line checks, stocked stations, and accurate cash drawers.
Help manage inventory, maintain pars, receive deliveries, and support ordering.
Maintain food quality, cleanliness, sanitation, and safety standards.
Lead closing procedures, reconcile drawers, and secure the restaurant.
Coach employees with clear direction and respectful feedback.
Help train new employees and reinforce expectations through personal example.
Build a team atmosphere where employees communicate, pitch in, and support one another.
Support staffing and scheduling needs; final scheduling, hours, and disciplinary decisions remain with the General Manager.
Bring employee concerns to leadership and help ensure appropriate follow-through.