FULL TIME Assistant Manager $23.00

Regal Theatres • New York, NY

5d

About The Position

The Assistant Manager is a full-time, hourly employee responsible for operating and supervising a theatre and its employees, while representing Regal in a manner consistent with the company's mission statement and policies. The role supervises and develops non-management employees, performs staff positions as needed, supports guest satisfaction, and helps ensure theatre policies and safety procedures are followed.

The position includes operating and maintaining projection and audio-visual systems; overseeing theatre staffing, scheduling, and employee matters; managing receipts and operating costs; ordering and tracking supplies; and supervising maintenance. The Assistant Manager also supports film marketing and promotions, schedules movie show times, maintains required alcohol certifications when applicable, and completes the management certification program or is in the process of doing so. The role reports to the General Manager or other senior management for specified employee matters and additional duties.

Requirements

• At least three months of supervisory experience, or six months of theatre experience with completion of the Cast Certification Program, or a combination thereof; alternatively, demonstrated leadership and/or management potential to theatre management, subject to VP approval.
• If assigned duties include selling or serving alcohol, be of legal age under applicable state or local laws, complete legally required training, obtain required certification, and complete Regal Responsible Beverage Server training on Regal Online University.
• Good public speaking skills and effective oral and written communication with employees, vendors, and corporate staff.
• Ability to listen effectively, respond clearly and directly, and explain information to others.
• Ability to perform calculations accurately and identify and correct errors.
• Ability to identify problems, gather relevant data, evaluate information and alternatives, reach evidence-based conclusions, and recommend solutions.
• Ability to take initiative, work with minimal supervision, and perform under pressure or opposition.
• Experience with PC platforms and knowledge of basic office programs, including email, word processing, and spreadsheets.
• Ability to operate copiers and other office equipment, use filing systems, and maintain attention to detail.
• Dexterity with tools and equipment and ability to perform mechanical tasks as necessary.
• Ability to interact effectively with customers, the public, and coworkers, and show sensitivity to others' feelings.
• Ability to establish goals, budget time, and set priorities.
• Ability to perform the essential duties satisfactorily, with reasonable accommodations where applicable.
• Ability to meet the physical demands of the role, including regularly lifting up to 60 pounds.

Responsibilities

• Maintain regular and consistent attendance.
• Uphold and administer all theatre policies.
• Train, develop, coach, and supervise non-management employees.
• Perform all staff positions as required.
• Operate theatre projection and audio-visual equipment, including hardware, software, film handling, and required maintenance.
• Maintain working knowledge of booth and projection systems, including maintenance, programming, TMS operation, and related projection skills.
• Ensure required alcohol certification and training are current where applicable.
• Monitor risk management, including employee and patron safety, loss prevention, emergency situations, and the handling, reporting, and investigation of accidents.
• Ensure guest satisfaction.
• Count, deposit, and reconcile receipts from each business day, including cash, cards, coupons, gift cards, checks, discount tickets, and other applicable payment or accountability methods.
• Know and comply with the dress code.
• Complete or work toward completion of the management certification program, and review and understand the ROM.
• Interview, hire, schedule, coach, counsel, and suspend cast members with oversight from the General Manager or senior management; terminate employees after conferring with the Human Resources Manager.
• Administer applicable paperwork and uphold company Human Resources policies.
• Control costs and direct operating expenses; purchase and order concession and café stock and other supplies; and manage inventory and auditing processes.
• Supervise theatre maintenance, including building and grounds where applicable, performing minor repairs, and obtaining qualified personnel for major maintenance concerns.
• Market and promote feature film engagements, schedule movie show times, and deliver show times promptly to the proper channels.
• Read and understand training materials covering subjects such as sexual harassment and discrimination.
• Perform additional duties as assigned by the General Manager or another senior manager.
• Train and coach employees; plan, assign, and direct work; appraise performance; reward employees; address complaints; resolve problems; and, under senior management direction, discipline employees.
• Interview and hire employees as directed by the General Manager.

Benefits

• Medical and prescription coverage, with company contributions toward the cost.
• Life insurance and disability insurance at no charge.
• Dental, vision, and supplemental life insurance options for employees and dependents.
• Accident, critical illness, and hospital indemnity insurance.
• Vacation time and sick leave.
• Free movie passes and discounted concessions at Regal locations.
• 401(k) retirement plan with company match, available to eligible team members age 21 or older after six months of service.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed