About The Position

The Assistant Manager is an hourly employee responsible for operating and supervising a theatre and its employees, and representing Regal in accordance with the company’s mission statement and policies. The role includes supervising and developing staff, supporting theatre operations and guest satisfaction, managing receipts and supplies, and overseeing safety, maintenance, marketing, and show scheduling. The Assistant Manager directly supervises an unspecified number of employees and carries out supervisory responsibilities in accordance with Regal policies and applicable laws. The position is identified as part-time. The stated pay is $23.00; no pay period is specified.

Requirements

  • High school diploma or equivalent, unless currently a high school student.
  • At least three months of supervisory experience, or six months of theatre experience with completion of the Cast Certification Program, or a combination thereof; alternatively, demonstrated leadership or management potential to theatre management, subject to VP approval.
  • If assigned duties include selling or serving alcohol at a theatre that sells alcohol, be of legal age under state or local law, complete legally required training, obtain the required certificate, and complete Regal Responsible Beverage Server training on Regal Online University.
  • Good public speaking skills and effective oral and written communication abilities.
  • Ability to perform calculations quickly and accurately and identify and correct errors.
  • Ability to identify problems, gather relevant data, evaluate information, recognize alternatives, draw evidence-based conclusions, and recommend solutions.
  • Ability to take initiative, work with minimal supervision, and perform under pressure or opposition.
  • Proven experience with PC platforms and knowledge of basic office programs, including email, word processing, and spreadsheets.
  • Ability to operate copiers and other office equipment, use filing systems, maintain attention to detail, and perform mechanical tasks as necessary.
  • Ability to interact effectively with customers, the public, and coworkers, and show sensitivity to others’ feelings.
  • Ability to establish goals, budget time, and set priorities.
  • Physical ability to frequently stand, walk, sit, use hands to handle or feel objects, reach with hands and arms, and talk or hear; occasionally climb or balance and stoop, kneel, crouch, or crawl; and regularly lift up to 60 pounds.
  • Vision sufficient for close and distance vision, peripheral vision, depth perception, and adjusting focus.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Responsibilities

  • Maintain regular and consistent attendance and uphold and administer theatre policies.
  • Train, develop, coach, and supervise non-management employees; perform staff positions as required.
  • Operate theatre projection and audio-visual equipment, including hardware, software, film handling, and required maintenance; maintain working knowledge of booth and projection systems, programming, TMS operation, and related projection skills.
  • Ensure required alcohol certifications and training are current where applicable.
  • Monitor risk management, including employee and patron safety, loss prevention, emergency situations, and the handling, reporting, and investigation of accidents.
  • Ensure guest satisfaction.
  • Count, deposit, and reconcile receipts, including cash, credit cards, coupons, gift cards, checks, discount tickets, and other applicable forms of payment or accountability.
  • Follow the dress code and complete or be in the process of completing the management certification program; review and understand the ROM.
  • Interview, hire, schedule, coach, counsel, and suspend cast members with oversight from the General Manager or senior management; consult the Human Resources Manager before terminating employees.
  • Administer applicable paperwork and uphold company Human Resources policies.
  • Control direct operating expenses; purchase and order concession and café stock and other supplies; conduct related inventory and auditing processes.
  • Supervise theatre building and grounds maintenance, perform minor repairs, and obtain qualified personnel for larger maintenance concerns.
  • Market and promote feature film engagements, schedule movie show times, and deliver show times promptly to the appropriate channels.
  • Read and understand training materials covering subjects such as sexual harassment and discrimination.
  • Perform additional duties assigned by the General Manager or another senior manager.
  • Train and coach employees; plan, assign, and direct work; appraise performance; reward employees; address complaints and resolve problems; and, under the direction of the General Manager or senior manager, discipline employees.
  • As directed by the General Manager, participate in interviewing and hiring.
  • Perform calculations accurately, identify and correct errors, analyze problems and relevant information, recommend solutions, and work with minimal supervision and under pressure.
  • Communicate effectively orally and in writing with employees, vendors, and corporate staff; listen effectively and explain information clearly.
  • Use PC platforms, email, word processing, spreadsheets, copiers, other office equipment, and filing systems; maintain attention to detail and use tools and equipment with dexterity.
  • Interact effectively with customers, the public, and coworkers; establish goals, budget time, and set priorities.

Benefits

  • Full-time employees are eligible for medical and prescription coverage, with company contributions toward the cost.
  • Life insurance and disability insurance at no charge for full-time employees.
  • Dental, vision, and supplemental life insurance options for employees and dependents.
  • Accident, critical illness, and hospital indemnity insurance.
  • Vacation time and sick leave.
  • Free movie passes and discounted concessions at Regal locations.
  • 401(k) plan with company match for eligible team members age 21 or older who have completed six months of service.
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