Assistant Manager: Freight Flow

World Market•Charleston, SC

About The Position

The Assistant Manager: Freight Flow plays a key leadership role in driving sales and profitability, fostering a customer-first selling culture, and executing daily business priorities. The role leads store logistics processes that support company initiatives and productivity goals. In partnership with the Store Manager, the Assistant Manager leads and develops a high-performance team while maintaining World Market’s values, brand, policies, and operational standards. The position supports freight processing, inventory management, stockroom organization, safe operations, and daily business execution.

Requirements

Proven experience delivering results, customer experience, and operational results in a fast-paced environment.
Effective communication skills, openness to feedback, and ability to adapt quickly.
Ability to provide in-the-moment coaching to associates.
Ability to effectively de-escalate store and customer situations.
Ability to plan and prioritize according to business needs.
Strong sense of urgency.
Attention to detail.
Creative problem-solving skills.
Sound decision-making skills.
Effective delegation and validation skills.
Ability to execute daily priorities efficiently.
Ability to work a flexible schedule, including nights, overnights, weekends, and holidays, depending on business needs.
Ability to stand for extended periods, bend, climb ladders, and lift up to 40 lbs. as needed.
Minimum age of 21 years.

Nice To Haves

At least 2 years of relevant leadership experience in a fast-paced specialty retail selling culture is preferred.

Responsibilities

Use company tools and training resources to ensure the team follows freight flow processes, visual execution standards, and stocking routines.
Coordinate with the Store Manager to plan freight processing.
Validate and maintain Loss Prevention policies and procedures and inventory management initiatives.
Maintain and manage stockroom organization and standards.
Analyze business trends using available reporting, identify opportunities, and take appropriate action.
Exemplify, maintain, and foster World Market’s culture and values.
Support and maintain a safe work environment through ongoing safety training, awareness, and accountability.
Plan and execute daily business tasks and duties assigned by the Store Manager, including in the Store Manager’s absence.
Lead and develop a high-performance team in partnership with the Store Manager.

Benefits

Flexible scheduling.
Up to 30% shopping discount for the associate and their designated shopper.
Wellness resources.
Anniversary and recognition programs.
Hands-on training for career growth.
Medical, dental, and vision insurance, subject to eligibility.
401(k) retirement savings plan after three months of service for full-time and part-time associates.
Employee Assistance Program.
Prescription drug coverage for eligible full-time employees.
Life insurance for eligible full-time employees.
Flexible Spending benefits for eligible full-time employees.
Commuter benefits for eligible full-time employees.