Assistant Manager: Freight Flow
About The Position
The Assistant Manager: Freight Flow is a leadership role responsible for driving sales and profitability, fostering a customer-first selling culture, and executing daily business priorities by leading store logistics processes that support company initiatives and productivity goals. In partnership with the Store Manager, this role leads and develops a high-performance team while upholding World Market’s values, brand, policies, and operational standards. The position oversees freight processing, stocking routines, visual execution, stockroom organization, loss prevention, inventory management, business analysis, and workplace safety. It also involves planning and executing daily business tasks assigned by the Store Manager, including when the Store Manager is absent.
Requirements
- Proven experience delivering results, customer experience, and operational results in a fast-paced environment.
- Effective communication skills, openness to feedback, and ability to adapt quickly.
- Ability to provide in-the-moment coaching to associates.
- Ability to effectively de-escalate store and customer situations.
- Ability to plan and prioritize according to business needs.
- Strong sense of urgency.
- Attention to detail.
- Creative problem-solving skills.
- Sound decision-making skills.
- Effective delegation and validation skills.
- Ability to execute daily priorities efficiently.
- Ability to work a flexible schedule, including nights, overnights, weekends, and holidays, depending on business needs.
- Ability to stand for extended periods, bend, climb ladders, and lift up to 40 lbs. as needed.
- Minimum age of 21 years.
Nice To Haves
- At least 2 years of relevant leadership experience in a fast-paced specialty retail selling culture.
Responsibilities
- Use company tools and training resources to ensure the team follows freight flow processes, visual execution standards, and stocking routines.
- Coordinate with the Store Manager to plan freight processing.
- Validate and maintain Loss Prevention policies and procedures and inventory management initiatives.
- Maintain and manage stockroom organization and standards.
- Analyze business trends using available reporting to identify opportunities, solve problems, and take appropriate action.
- Exemplify, maintain, and foster World Market’s culture and values.
- Support and maintain a safe work environment through ongoing safety training, awareness, and accountability.
- Plan and execute daily business tasks and duties assigned by the Store Manager and perform those duties in the Store Manager’s absence.
- Lead and develop a high-performance team in partnership with the Store Manager.
Benefits
- Flexible scheduling.
- Up to 30% shopping discount for the associate and a designated shopper.
- Wellness resources.
- Anniversary and recognition programs.
- Hands-on training for career growth.
- Medical, dental, and vision insurance, subject to eligibility.
- 401(k) savings plan, subject to eligibility.
- Employee Assistance Program.
- Paid leave for all associates.
- Vacation and paid holidays for full-time associates.
- Prescription drug insurance for eligible full-time associates.
- Life insurance for eligible full-time associates.
- Flexible Spending benefits for eligible full-time associates.
- Commuter benefits for eligible full-time associates.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
