Assistant Manager: Freight Flow

World Market•Nashville, TN

About The Position

The Assistant Manager: Freight Flow plays a key leadership role in driving sales and profitability, fostering a customer-first selling culture, and executing daily business priorities by leading store logistics processes that support company initiatives and productivity goals. In partnership with the Store Manager, this role leads and develops a high-performance team while upholding World Market’s values, brand, policies, and operational standards.

Requirements

  • Proven experience delivering results, customer experience, and operational results in a fast-paced environment.
  • Effective communication skills, openness to feedback, and ability to adapt quickly.
  • Ability to provide in-the-moment coaching to associates.
  • Ability to de-escalate store and customer situations effectively.
  • Ability to plan and prioritize according to business needs.
  • Strong sense of urgency and attention to detail.
  • Creative problem-solving and sound decision-making skills.
  • Effective delegation and validation skills.
  • Ability to execute daily priorities efficiently.
  • Ability to work a flexible schedule, including nights, overnights, weekends, and holidays, depending on business needs.
  • Ability to stand for extended periods, bend, climb ladders, and lift up to 40 lbs. as needed.
  • Minimum age of 21 years.

Nice To Haves

  • A minimum of 2+ years of relevant leadership experience in a fast-paced specialty retail selling culture is preferred.

Responsibilities

  • Use company tools and training resources to ensure the team follows freight flow processes, visual execution standards, and stocking routines.
  • Coordinate freight processing plans with the Store Manager.
  • Validate and maintain Loss Prevention policies and procedures and inventory management initiatives.
  • Manage stockroom organization and standards.
  • Analyze business trends using available reporting, identify opportunities, and take appropriate action.
  • Exemplify, maintain, and foster World Market’s culture and values.
  • Support and maintain a safe work environment through ongoing safety training, awareness, and accountability.
  • Plan and execute daily business tasks and duties assigned by the Store Manager, including in the Store Manager’s absence.

Benefits

  • Flexible scheduling.
  • Up to 30% shopping discount for the associate and a designated shopper.
  • Wellness resources.
  • Anniversary and recognition programs.
  • Hands-on training for career growth.
  • Medical, dental, and vision insurance, subject to eligibility.
  • 401(k) retirement savings plan, subject to eligibility.
  • Employee Assistance Program.
  • Prescription drug coverage for eligible full-time employees.
  • Life insurance for eligible full-time employees.
  • Flexible Spending programs for eligible full-time employees.
  • Commuter benefits for eligible full-time employees.
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