Assistant Manager: Freight Flow

World Market•Nashville, TN

About The Position

The Assistant Manager: Freight Flow plays a key leadership role in driving sales and profitability, fostering a customer-first selling culture, and executing daily business priorities by leading store logistics processes that support company initiatives and productivity goals. In partnership with the Store Manager, this role leads and develops a high-performance team while maintaining World Market’s values, brand, policies, and operational standards.

Requirements

Proven experience delivering results, customer experience, and operational results in a fast-paced environment.
Effective communication skills, openness to feedback, and ability to adapt quickly.
Ability to coach associates in the moment.
Ability to de-escalate store and customer situations effectively.
Ability to plan and prioritize according to business needs.
Strong sense of urgency.
Attention to detail.
Creative problem-solving skills.
Sound decision-making skills.
Effective delegation and validation skills.
Ability to execute daily priorities efficiently.
Ability to work a flexible schedule, including nights, overnights, weekends, and holidays, depending on business needs.
Ability to stand for extended periods, bend, climb ladders, and lift up to 40 lbs. as needed.
Minimum age of 21 years.

Nice To Haves

At least 2 years of relevant leadership experience in a fast-paced specialty retail selling culture is preferred.

Responsibilities

Use company tools and training resources to ensure the team follows freight flow processes, visual execution standards, and stocking routines.
Coordinate freight processing plans with the Store Manager.
Validate and maintain Loss Prevention policies and procedures and inventory management initiatives.
Maintain stockroom organization and standards.
Analyze business trends using available reporting, identify business opportunities, and take appropriate action.
Exemplify, maintain, and foster World Market’s culture and values.
Support a safe work environment through ongoing safety training, awareness, and accountability.
Plan and execute daily business tasks and duties assigned by the Store Manager, including in the Store Manager’s absence.