Full-Time Assistant Manager

Cinemark•Roanoke, TX

1d•$16 - $17

About The Position

Cinemark Assistant Managers assist with the overall operation of the theatre, ensuring that policies and procedures are followed and operational standards are achieved. They are cross-trained in all departments to provide support where needed and deliver inspirational training to Employees. The role may lead to Senior Assistant Manager and then Theatre Manager or General Manager after completion of the Management Accreditation Program and at least six months of work.

Requirements

Must be at least 18 years of age.
Complete the three basic Cinemark Management Accreditation Program courses: Management Foundations, Annual Certifications, and MAP Core.
Complete basic food handling training and obtain any locally or state-mandated certification, health card, or food handlers permit where required.
Complete Safe Alcohol Service training if working with alcohol.
Be available to work flexible hours, including evenings, weekends, and holidays.
Maintain regular and consistent attendance.
Demonstrate an energetic and friendly attitude during each shift.
Provide excellent Guest service.
Have accurate cash-handling and basic math skills.
Communicate verbally and in writing with people of different ages, genders, and personalities; effectively and regularly converse in and comprehend English.
Work both in a team environment and independently, take and follow direction, and respond with a sense of urgency.
Demonstrate excellent time management, organizational skills, and attention to detail.
Be able to train and lead others and resolve conflict.
Frequently bend, kneel, and lift up to 50 lbs.; frequently stand, walk, and reach around the theatre; and stand for extended periods.
Be able to work in noise levels that may be moderate to high at times.

Nice To Haves

High school diploma or G.E.D. (preferred).

Responsibilities

Follow the direction of the General Manager and support the General Manager’s decisions when communicating with staff.
Work in all departments and perform all theatre job functions.
Train and coach Team Members in their specific job functions.
Assist in preparing administrative and special reports for the General Manager.
Inspect or participate in inspections of the theatre building, parking lot, landscaping, Cinemark property, roof, exterior signage, and equipment condition.
Report building, property, and equipment repair needs to the General Manager.
Ensure theatre Team Members follow the dress code.
Interact with Guests to improve theatre service and ensure Team Members provide superior customer service.
Learn and follow Cinemark policies and procedures, and enforce them fairly and consistently with Team Members.
Report Employee relations issues to the General Manager, or follow the stated reporting procedure in the General Manager’s absence; comply with the Employee Relations Reporting Protocol.
Maintain the required work ethic and code of conduct for management members.
Identify and sanitize high-contact areas used by Employees and Guests.
Use Personal Protective Equipment properly for position-specific tasks.
Adapt to the frequency and scope of required cleaning tasks.
Address safety or security issues, such as trip hazards, lighting problems, or suspicious persons.
Perform other work-related duties as assigned.