Assistant Manager
About The Position
As the Assistant Manager in a Wonder restaurant, you will support the General Manager in day-to-day operations to ensure the smooth functioning and success of the restaurant. You will work with the General Manager and other team members to create a positive work environment, prioritize food and team member safety, and deliver exceptional customer service. The role includes developing and motivating staff, recruiting and training talent, helping achieve operational goals and budget targets, managing floor operations and inventory, and maintaining food safety standards. You will also continue training in kitchen and dining room operations to uphold company standards and guidelines.
Requirements
- At least two years of restaurant supervisor or management experience in a high-volume Quick Service Restaurant (QSR) or full-service restaurant.
- Demonstrated ability to effectively manage and develop teams of 15 or more members.
- Ability to lead and motivate a team in a fast-paced environment.
- Attention to detail and a strong drive for efficiency and accuracy.
- Professionalism and adherence to policies and procedures.
- Effective verbal and written communication skills.
- Strong team player.
- At least 18 years of age and legally authorized to work in the United States.
- Ability to lift 50 pounds.
- Ability to stand for a full shift while working.
- Open availability, including nights and weekends.
- Food Manager Certificate as required by State, County, or Local Health Departments.
Responsibilities
- Assist the General Manager in developing, engaging, inspiring, and motivating staff members.
- Recruit and train top talent for the restaurant.
- Help the General Manager achieve operational goals and budget targets.
- Communicate team achievements, priorities, protocols, and operational changes clearly and consistently.
- Manage the floor effectively by optimizing staff deployment for efficiency.
- Drive restaurant sales and service efficiency by resolving operational obstacles.
- Supervise inventory and food safety protocols, including adherence to shelf-life and product-dating guidelines.
- Continue training and development in kitchen and dining room operations to uphold standards and guidelines.
- Maintain adherence to food safety and security standards.
- Ensure all team members deliver excellent customer service.
Benefits
- Medical, dental, and vision insurance.
- 100% employer-paid life insurance.
- 401(k) retirement plan.
- Employer match for Health Savings Account (HSA).
- Learning and development opportunities to advance your career.
- Employee stock.
- Employee discount. Benefits may vary by state and depend on the number of hours worked.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
