Assistant Manager - Retail
About The Position
The C-Store Assistant Manager assists with and oversees daily operations to drive efficiency, quality, and customer satisfaction. The role leads a team in providing exceptional customer service, manages operational processes, and executes strategies to grow sales and meet organizational goals. It includes hands-on responsibility for multiple business operations, potentially including a retail store, fuel, restaurant, and fresh kitchen. The Assistant Manager works with the General Manager on task execution, scheduling, cash integrity, reporting, and financial performance, and collaborates with other managers on talent acquisition.
Requirements
- At least 1 year of management experience in retail, a travel stop or convenience store, big box, grocery, or department store.
- At least 1 year managing operations with annual sales volume of $2 million or more.
- At least 1 year affecting and interpreting budgets and profit and loss statements.
- At least 1 year supervising and training 5–10 or more employees.
- Intermediate computer skills, including Microsoft Office, Outlook, Word, and Excel.
- Valid driver's license.
- Ability to successfully complete a pre-employment drug screen, background check, and motor vehicle check.
- Excellent communication and interpersonal skills with a customer-satisfaction focus.
- Strong organizational and multitasking abilities with attention to detail.
- Effective teamwork skills.
- Ability to work days, afternoons, evenings, nights, occasional overnights, weekends, and holidays.
- Ability to meet the role's physical demands, including frequent lifting or moving of items over 75 pounds.
Responsibilities
- Oversee multiple business operations, potentially including a retail store, fuel, restaurant, and fresh kitchen.
- Ensure the facility is safe, clean, and well maintained, including restrooms, showers, facilities, and equipment, and complete safety checks.
- Drive sales through efficient ordering, stocking, inventory management, and merchandising standards.
- Assist the General Manager with task execution and completion, scheduling, cash integrity, and daily, weekly, and monthly reporting.
- Analyze profit and loss statements and take action to capture and capitalize on opportunities.
- Collaborate with managers on talent acquisition.
- Lead the team in providing exceptional customer service and managing operations to support customer satisfaction.
Benefits
- Company-funded tuition assistance
- Paid time off
- Flexible scheduling
- 401(k) with 100% match up to 5%
- Medical, dental, and vision insurance after 30 days
- Competitive pay
- Career development
- Quarterly bonus program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
