Assistant Manager - Retail

Love's Travel Stops & Country Stores•Comanche, OK

About The Position

The C-Store Assistant Manager assists with and oversees daily operations to drive efficiency, quality, and customer satisfaction. The role leads a team in providing exceptional customer service, manages processes, and executes strategies to grow sales and meet organizational goals. It includes hands-on responsibility for multiple business operations, potentially including a retail store, fuel, restaurant, and fresh kitchen. The Assistant Manager also supports the General Manager with task execution, scheduling, cash integrity, reporting, and business performance.

Requirements

  • At least 1 year of management experience in retail, travel stop or convenience store, big box, grocery, or department store operations.
  • At least 1 year managing operations with annual sales volume of $2 million or more.
  • At least 1 year affecting and interpreting budgets and profit and loss statements.
  • At least 1 year supervising and training 5–10 or more employees.
  • Intermediate computer skills, including Microsoft Office, Outlook, Word, and Excel.
  • Valid driver’s license.
  • Ability to successfully complete a pre-employment drug screen, background check, and motor vehicle check.
  • Excellent communication and interpersonal skills, with a focus on customer satisfaction.
  • Strong customer service, rapport-building, and sales skills.
  • Strong organizational and multitasking abilities with attention to detail.
  • Effective teamwork skills.
  • Ability to work various shifts, including days, afternoons, evenings, nights, occasional overnights, weekends, and holidays.
  • Required to work evenings and weekends.

Responsibilities

  • Oversee multiple business operations, potentially including a retail store, fuel, restaurant, and fresh kitchen.
  • Maintain a safe, clean, and well-maintained facility, including restrooms, showers, facilities, and equipment, and conduct safety checks.
  • Drive sales through efficient ordering, stocking, inventory management, and merchandising standards.
  • Assist the General Manager with task execution and completion, scheduling, cash integrity, and daily, weekly, and monthly reporting.
  • Analyze financial reports, including profit and loss statements, and take action to capture business opportunities.
  • Collaborate with managers on talent acquisition.
  • Lead and supervise a team to provide exceptional customer service and meet organizational goals.

Benefits

  • Company-funded tuition assistance
  • Paid time off
  • Flexible scheduling
  • 401(k) with 100% match up to 5%
  • Medical, dental, and vision insurance after 30 days
  • Competitive pay
  • Career development
  • Quarterly bonus program
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