Assistant Manager - Restaurant

Love's Travel Stops & Country Stores•Bridgeport Charter Township, MI

About The Position

The Restaurant Assistant Manager helps ensure the smooth and efficient operation of the restaurant. The role assists in leading staff, managing processes, and executing strategies to improve sales and customer satisfaction. The Assistant Manager supports the Restaurant Manager with daily operations, reporting, scheduling, cash integrity, talent acquisition, and the safe, clean maintenance of the facility. This position works in a team environment and may require shifts across days, afternoons, evenings, nights, occasional overnights, weekends, and holidays.

Requirements

  • At least 1 year of restaurant management experience.
  • At least 1 year managing operations with annual sales volume of $1 million or more.
  • At least 1 year affecting and deciphering budgets and profit and loss statements.
  • At least 1 year supervising and training 5–10 or more employees.
  • Ability to work various shifts, including days, afternoons, evenings, nights, occasional overnights, weekends, and holidays.
  • Ability to successfully complete a pre-employment drug screen and background check; additional screening may include a motor vehicle check and/or DOT physical.
  • Excellent communication and interpersonal skills, with a focus on customer satisfaction.
  • Customer service skills, ability to build positive rapport and sell effectively, and ability to ensure satisfaction through managing operations and employee-vehicle deployment.
  • Strong organizational and multitasking abilities with attention to detail.
  • Effective teamwork skills.
  • Ability to use computer programs, systems, and technology tools as part of daily operations.
  • Ability to talk, hear, move around, lift up to 50 pounds, and see clearly to perform job duties.

Responsibilities

  • Ensure the facility is safe, clean, and well maintained through facilities and equipment maintenance and compliance with food safety procedures.
  • Drive sales through efficient ordering, stocking, inventory management, and food preparation.
  • Assist the Restaurant Manager with task execution and completion, scheduling, cash integrity, and daily, weekly, and monthly reporting.
  • Work with the team to prepare and package customer orders promptly and meet customer service expectations.
  • Analyze financial reporting, including profit and loss statements, and make changes to capture opportunities.
  • Collaborate with the Restaurant Manager on talent acquisition.

Benefits

  • Company-funded tuition assistance
  • Paid time off
  • Flexible scheduling
  • 401(k) with 100% match up to 5%
  • Medical, dental, and vision insurance after 30 days
  • Competitive pay
  • Career development
  • Quarterly bonus program
  • Profit-sharing opportunity
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