Assistant Manager

Jersey Mike's • Lake Geneva, WI

3d • $17 - $21 • Onsite

About The Position

The Assistant Manager supports the General Manager in overseeing daily restaurant operations, leading team members, and ensuring consistent execution of company standards. This hands-on, hourly, non-exempt role participates in front-of-house and back-of-house operations while providing leadership and direction to the team. The position is based in a restaurant environment with exposure to food preparation equipment, noise, and fast-paced operations. Team members are expected to follow safety procedures and use appropriate protective equipment. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

• Strong leadership, communication, and problem-solving skills.
• Ability to work in a fast-paced, high-volume environment.
• Strong organizational and time management skills.
• Dependable, accountable, and team-oriented.
• Flexible availability, including evenings, weekends, and holidays.
• Ability to stand and walk for extended periods; lift and carry up to 50 pounds; bend, reach, stoop, and kneel frequently; and perform repetitive motions, including hand and wrist movements, with or without reasonable accommodation.

Nice To Haves

• Previous restaurant leadership experience.

Responsibilities

• Support the General Manager in day-to-day restaurant operations.
• Lead shifts by directing team members and ensuring efficient service and food preparation.
• Provide coaching, feedback, and support to Crew Members and Shift Leads.
• Deliver and model excellent guest service and resolve guest concerns professionally.
• Assist with hiring, training, and onboarding team members.
• Ensure product quality, food safety, and cleanliness standards are consistently met.
• Perform opening and closing procedures, including cash handling, deposits, and reporting.
• Monitor inventory levels and assist with ordering, receiving, and stock management.
• Maintain compliance with company policies and applicable federal, state, and local laws.
• Participate in food preparation, including slicing meats and cheeses and assembling subs.
• Maintain a clean, organized, and welcoming restaurant environment.
• Support team performance, accountability, and operational consistency.

Benefits

• Medical, dental, and vision insurance, subject to plan terms and eligibility requirements.
• 401(k) retirement plan, subject to plan terms and eligibility requirements.
• Paid time off where applicable under state or local law.
• Professional Development Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed