Assistant Manager

Houchens Food Group•Murfreesboro, TN

4d•Onsite

About The Position

The Assistant Store Manager is knowledgeable about all aspects of the grocery store and assumes full responsibility for store operations when the Store Manager is absent. The role performs duties generally similar to those of the Store Manager and serves as preparation for becoming a Store Manager. The Assistant Store Manager directly supervises store associates and may perform management functions such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory duties. The position supports customer service, sales and profit objectives, staffing, inventory control, merchandising, cash handling, payroll, reporting, store cleanliness, and compliance with company policies and applicable regulations. The Assistant Store Manager helps maintain effective operations and communication, supports employee development and performance management, and completes additional tasks assigned by store management. The role is based in a grocery store and requires physical activity including frequent standing, walking, lifting, carrying, and handling merchandise.

Requirements

High school graduate or General Education Degree (GED).
No prior experience necessary.
Microsoft Office and general computer knowledge.
Must have access to a phone at all times.
Must be able to complete basic math calculations.
Ability to meet the physical demands of the position, including frequent standing, walking, handling and fingering, reaching, bending, squatting or kneeling, and lifting or carrying merchandise; climbing and crawling are occasionally required.
Ability to meet the listed vision and sensory requirements, including hearing emergency sounds and wearing required personal protective equipment. Back belts are required when lifting and handling heavy products or objects.
Subject to pre-employment background and drug screening.

Responsibilities

Greet and assist customers, respond professionally to inquiries and complaints, and monitor sales activities to ensure customers receive satisfactory service and quality goods.
Assign duties and direct and supervise employees engaged in sales, inventory, cash reconciliation, and customer services.
Hire, train, evaluate, promote, demote, or terminate employees as appropriate, and assist the Store Manager with recruiting, interviewing, personnel decisions, corrective actions, and employee development.
Establish and implement departmental policies, goals, objectives, and procedures; instruct staff on handling difficult sales; and support company policies and procedures.
Inventory stock, share responsibility for store inventory, reorder merchandise, review inventory and sales records, and help prevent out-of-stocks.
Maintain records of purchases, sales, requisitions, employee schedules, time cards, markups, markdowns, spoilage, and store-use merchandise.
Examine merchandise for condition, pricing, and display; formulate pricing policies; estimate customer demand; and help build and maintain merchandise displays to maximize sales and profits.
Prepare work schedules, observe scheduled shift hours, and assist with productivity, expense control, sales, and profit objectives through planning and leadership.
Enforce safety, health, security, and company rules; comply with city, county, state, and federal regulations; maintain knowledge of company memos and local competition; and help reduce losses due to theft.
Perform subordinate work as needed, including cleaning and organizing shelves and displays, selling merchandise, maintaining coolers and shelves, preparing perishable foods, cleaning equipment, and cleaning the parking lot and surrounding grounds.
Support store operations and customer image by maintaining cleanliness, attractiveness, employee conduct, and effective supervision.
Accurately record all hours worked, record sales at the time of purchase, complete shift-checkout reports, and follow cash drawer and safe procedures.
In the Store Manager’s absence, organize, calculate, and enter daily sales information for the corporate office and prepare or ensure timely and accurate end-of-week and end-of-year reports.
Assist with payroll closeout to ensure employees are paid correctly and on time; notify the Store Manager or supervisor immediately if a daily bank deposit is not made.
Follow vendor check-in procedures, keep the safe locked, and maintain a low cash drawer and use the safe as instructed.
Advise the Store Manager or supervisor of personnel situations or policy violations that negatively affect store operations and maintain employee warning notices as required.
Maintain timely two-way communication and preserve company property; complete any other tasks assigned by the Store Manager or Assistant Manager.
Unload stock trucks and sweep and mop floors, dust shelves, and lift or carry trash containers to the outside bin.