Assistant Manager

WINDSOR FASHIONS LLC • Clinton Township, MI

3d • Onsite

About The Position

As a Windsor Assistant Manager, you are a key member of the store leadership team and support the Store Manager in driving the company mission. In partnership with the Store Manager, you help achieve store productivity goals related to sales, shrink, payroll, and expenses. You coach and motivate a high-performing team of Stylists while treating everyone with dignity and respect.

The role helps drive sales and build brand loyalty by providing customers with an omni-channel Oasis experience. It supports talent recruitment, networking, onboarding, and retention; organizes and plans store operations; and leads the sales floor. You partner with the Store Manager to supervise and train the team, communicate clearly, and foster continuous improvement through recognition, coaching, and feedback. You also follow company policies and procedures, support execution of the Windsor Merchandising Directive, maintain a neat and clean store in accordance with Visual Guidelines, make merchandising decisions, and promote Windsor values.

The position involves varied hours and days to oversee store operations in a fast-paced indoor retail environment where temperature conditions vary. Duties and responsibilities may change and may include other tasks management considers necessary to maintain store operations.

Requirements

• At least 1 year of retail management experience.
• Proven leadership experience and ability to develop and motivate a team of up to 25 employees.
• Ability to think quickly and resolve customer and associate issues as they arise.
• Effective communication skills in group settings and one-on-one.
• Must be able to count, communicate, read, and write in English.
• Must be able to access all areas of the store, operate equipment necessary to run the store, climb ladders, and move or handle merchandise or supplies generally weighing 0–25 pounds.
• Must be able to work varied hours and days to oversee store operations.

Nice To Haves

• Welcomes feedback and is committed to continuous improvement.
• Flexible and reliable schedule, including availability to open and close the store.

Responsibilities

• Drive sales and contribute to overall store success as a member of the sales-directing team.
• Provide customers with an omni-channel Oasis experience and build brand loyalty.
• Support the Store Manager in recruiting talent, building a talent pool, and providing an effective onboarding experience that supports retention.
• Plan and organize store work and oversee daily operations on the sales floor.
• Partner with the Store Manager to supervise and train the team.
• Lead by example, communicate clearly, and foster continuous improvement through recognition, coaching, feedback, and company tools and programs.
• Follow Windsor policies and procedures with integrity.
• Support execution of the Windsor Merchandising Directive and maintain a neat, clean, and tidy store in compliance with Visual Guidelines.
• Make smart merchandising decisions and promote Windsor values and a culture of respect, care, ownership, and personal commitment.
• Partner with the Store Manager to achieve store productivity in sales, shrink, payroll, and expenses.

Benefits

• Medical, dental, vision, and life insurance.
• 401(k) with company match.
• Vacation, personal, and sick time.
• 40% discount on Windsor products year-round, with additional discounts periodically.
• Opportunities for development, ongoing training, and potential advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED