Assistant Manager

Sonny’s BBQ•Clinton, MS

3d•$48,000 - $52,000

About The Position

The Assistant Manager helps run restaurant operations at a Sonny’s BBQ location to provide guests with the experience they expect. The role supports the hiring, training, development, scheduling, and evaluation of hourly team members; maintains a safe, professional, and engaging atmosphere; and provides team members with clear expectations, ongoing communication, and support. The Assistant Manager also ensures exceptional guest service and that company operations policies, procedures, and programs are followed. This position requires working at least 45 hours per week and having the flexibility to work a 50-hour workweek. Additional hours may be required during peak seasons or to meet business needs. The role reports information to the General Manager through plans of action, AORs, goals, and other means, and performs other duties as assigned.

Requirements

At least two years of restaurant management experience.
Ability to speak and read English and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence and speak effectively before groups of guests or restaurant employees.
Excellent interpersonal skills.
Strong time management skills.
Solid reading, writing, and mathematical skills.
Proficiency using computers, including Microsoft Office programs.
Ability to work at least 45 hours per week and flexibility to work a 50-hour workweek; additional hours may be required during peak seasons or to meet business needs.
Ability to regularly lift and/or move up to 20 pounds, frequently lift and/or move up to 35 pounds, and occasionally lift and/or move up to 75 pounds.

Responsibilities

Assist with hiring, training, developing, scheduling, and evaluating hourly team members.
Ensure the restaurant has a safe, professional, and engaging atmosphere.
Serve as a resource for hourly team members and address their individual needs and concerns.
Provide hourly team members with clear benchmarks and expectations so each shift runs smoothly.
Oversee hourly team member performance and ensure it meets company expectations through follow-up and communication.
Respond to immediate store needs.
Ensure every guest receives exceptional service and a memorable experience.
Execute store operations policies, procedures, and programs, and ensure they are followed by others.
Report information to the General Manager through plans of action, AORs, goals, and other means.
Perform other duties as assigned.