417 - FT Assistant Manager - Store

Ashley Stewart•Chicago, IL

About The Position

The Assistant Manager is responsible for executing operational, merchandising, and managerial functions during their assigned store shift. When the Store Manager is absent, the Assistant Manager serves as manager-on-duty, overseeing daily operations and supervising Sales Associates. The role partners with the Store Manager to drive sales, deliver an exceptional customer experience, maintain store standards, and develop the team. The position requires a flexible schedule that may include holidays, most weekends, and late evenings, as well as the ability to perform the physical and store-maintenance tasks described in the posting.

Requirements

High school diploma or equivalent.
Two to three years of prior retail experience.
Excellent written and verbal communication skills.
Strong interpersonal skills.
Ability to apply retail math principles.
Excellent computer skills and ability to use a POS system.
High initiative and accountability.
Proven ability to prioritize multiple initiatives.
Detail-oriented and consistently meets deadlines.
Ability to lift 30 pounds and frequently push, pull, bend, and stretch.
Ability to stand for periods of 8–10 hours per day.
Ability to work a flexible schedule that includes some holidays, most weekends, and/or late evenings.
Minimal travel may be required, such as for district meetings or banking duties.

Nice To Haves

One year of prior supervisory experience is preferred.

Responsibilities

Drive sales to achieve and exceed the financial plan, evaluate business results, and take proactive steps to improve performance.
Help set and monitor individual and store goals, manage expenses, and ensure funds and merchandise are handled according to company policy and procedure.
Support accountability for store operations, associate development, and financial contribution; manage merchandise effectively.
Use social media to promote store events, recruiting, and sales; support PLCC and email capture initiatives; build relationships with community groups, churches, and retailers.
Assist with scheduling at least one grassroots event per quarter.
Provide exceptional customer service, maintain store zones for effective selling, and serve as a product-knowledge resource for customers and Associates.
Model company values and hold Associates accountable for product knowledge, customer experience, and company values.
Partner with the Store Manager on store matters and maintain operational standards in accordance with the Policy and Procedures manual.
Help create and revise store schedules to align with selling expense and productivity.
Work with Associates to maintain store neatness, maintenance, and cleanliness; execute merchandise displays and visual presentations.
Assist with supply orders and monitor inventory levels; communicate issues to the Store Manager and District Manager.
Assist with recruiting and recommending candidates, training and coaching staff, and supporting bench strength, career paths, and succession planning.
Conduct Take 5 meetings to communicate daily company and store updates.
Coach and provide ongoing feedback to help Associates comply with company policies and procedures.
Manage time effectively for self and Associates.
Perform store and merchandising maintenance, including use of ladders or other equipment; travel minimally when needed for district meetings or banking duties.