Assistant Manager

Foot Locker•Waterbury, CT

About The Position

The Assistant Store Manager (ASM) is a key store leader who helps bring sneaker culture to life by leading with energy, ownership, and purpose. The role supports the Store Manager in driving sales results, coaching the team, and keeping the store running smoothly. ASMs are hands-on leaders who stay connected to customers and teammates, set the tone on the sales floor, and take ownership of store execution to deliver a great customer experience.

Requirements

  • At least 1 year of retail experience, preferably in a leadership or key-holding role.
  • Ability to coach, motivate, and engage a diverse team.
  • Strong communication and teamwork skills.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Reliable, self-motivated, and ready to take ownership.
  • Basic understanding of retail KPIs and operational processes.

Nice To Haves

  • Previous experience as a Key Holder, Supervisor, or Assistant Manager.
  • Experience in a fast-paced or high-volume retail environment.
  • Interest in pursuing long-term career growth in retail leadership.

Responsibilities

  • Lead by example on the sales floor, bringing energy, confidence, and solutions to customer interactions.
  • Coach the team to deliver great service, share product knowledge, and keep customers excited to shop.
  • Support sales goals by staying engaged on the floor and helping the team follow up with customers.
  • Help manage daily store operations, including opening and closing, cash handling, and floor coverage.
  • Keep the store organized, customer-ready, and running smoothly.
  • Follow safety, loss prevention, and standard operating procedures to protect customers, teammates, and product.
  • Address issues, maintain standards, and take ownership of store execution.
  • Use retail technology and digital tools to enhance customer experience, support associates, and improve store operations.
  • Serve as Manager on Duty when scheduled, providing leadership and clear direction.
  • Support hiring, onboarding, and training of store associates.
  • Coach teammates in real time, recognize wins, and help close performance gaps.
  • Support the team and store priorities wherever needed.

Benefits

  • Bonus incentive
  • Employee discount
  • Flexible pay options
  • Career development and advancement opportunities
  • Paid time off
  • Medical, dental, and vision insurance
  • 401(k) and Roth 401(k)
  • Life insurance
  • Flexible spending accounts
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