Level 1 Assistant Manager(02550) - 401 W. National Road

Domino's Franchise•Richmond, IN

11h

About The Position

The Assistant Manager is responsible for everything that happens during a shift, including staffing, paperwork, cost and inventory controls, cash control, food management, customer relations, store cleanliness, marketing, profitability, attendance, and adherence to company standards and procedures. The role requires setting a strong example for the crew, working to a schedule, and providing great customer service. On-the-job orientation and training are provided. The position also performs general store-team duties, including operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning the equipment and facility. Delivery duties may include delivering products by car to customers, distributing flyers and door hangers, and navigating delivery locations. The work involves a range of physical activities and conditions, including standing, walking, lifting and carrying supplies, reaching, bending, occasional stair or ladder use, and exposure to hot equipment, cold areas, food-related fumes and dust, and sometimes adverse weather.

Requirements

Ability to exercise judgment, perform basic math, and multitask.
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and coworkers, in person and by telephone.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination and eye-hand coordination to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
For delivery duties: navigational skills to read maps and locate addresses in the designated delivery area.
For delivery duties: valid driver's license with a safe driving record meeting company standards.
For delivery duties: access to an insured vehicle that can be used for delivery.
Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to meet the physical demands of the role, including standing, walking, lifting, carrying, pushing or pulling trays, bending, reaching, and occasional climbing or stair navigation.

Responsibilities

Oversee all activities during the assigned shift.
Manage staffing, paperwork, cost controls, inventory, cash, and food.
Maintain customer relations and provide great customer service.
Set an example for the crew and follow company policies, procedures, and standards.
Work to a schedule and maintain attendance and punctuality.
Maintain store cleanliness and a perfect image; support marketing and profitability.
Operate store equipment; stock ingredients; prepare products; process telephone orders; take inventory; and complete associated paperwork.
Clean equipment and the facility approximately daily.
Deliver products by car to customers and deliver flyers and door hangers, as required.
Use a hand truck to unload bulk product deliveries and stock supplies.