Assistant Manager

Cotton Patch Café•Grapevine, TX

About The Position

Cotton Patch Cafe is seeking an Assistant Manager to help lead a cafe and deliver scratch-made comfort food and welcoming, small-town hospitality. The role involves managing cafe operations and financial performance, maintaining food quality and safety, developing a strong team, and creating a positive guest experience. It also supports community engagement and catering growth. The position requires active work in both the front and back of house in a fast-paced environment for shifts of up to 10 to 12 hours. Cotton Patch Cafe describes opportunities for ongoing leadership development, promotion from within, and advancement across management levels, locations, and markets. The company offers competitive base pay and profit sharing, along with insurance and retirement benefits. Cafes open at 11 AM and close at 10 PM; the company is closed on Thanksgiving and Christmas.

Requirements

Solid restaurant management experience.
A track record of operational excellence.
A leadership mindset focused on developing people.
Strong written and verbal communication skills.
Financial savvy and ability to drive profitability.
A team-first attitude and strong work ethic.
Strong interpersonal and conflict-resolution skills.
Ability to obtain Alcohol Service Certification and Food Manager Certification.
Ability to work actively in both front and back of house in a fast-paced environment for shifts of up to 10 to 12 hours.
Must be at least 21 years of age.
Must be eligible to work in the United States; applicants are subject to E-Verify processing, and sponsorship is not available.

Responsibilities

Manage the cafe’s profit and loss (P&L).
Maintain consistent, scratch-made food quality.
Manage food, labor, and general expenses.
Maintain high standards for quality, cleanliness, and safety.
Build and develop a hardworking team that performs well in a fast-paced environment.
Handle employee relations fairly, with care and clear communication.
Create a warm and lively dining experience for guests.
Work in the dining room, visit tables, and build relationships with regular guests.
Listen to guest feedback and use it to improve the cafe.
Resolve guest concerns with genuine hospitality.
Represent the cafe’s hometown spirit in the community.
Participate in local events, charities, and clubs.
Partner with the local Chamber of Commerce.
Grow catering sales and serve the community beyond the cafe.

Benefits

Ongoing leadership development.
Succession planning and opportunities for promotion from within.
Multi-level management roles and opportunities across multiple locations and markets.
Competitive base pay.
Profit sharing.
Health insurance.
Vision insurance.
Dental insurance.
Life insurance.
401(k) with company match.
Short- and long-term disability insurance.
10 days of paid time off from day one, with no waiting period.
Cafes open at 11 AM daily and close at 10 PM nightly; closed on Thanksgiving and Christmas.