Assistant Manager(02674) - 4818 Illinois Road

Domino's Franchise•Fort Wayne, IN
•Onsite

About The Position

The Assistant Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls and customer relations. The role sets an example for the crew and follows and enforces company policies and procedures. Duties also include staffing, paperwork, food management, scheduling, maintaining store standards and cleanliness, customer service, attendance and punctuality, marketing, and supporting profitability. The position may also involve general store-team duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and facilities. On-the-job orientation and training are provided. The work takes place in a store with varying temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts. Physical activities may include standing, walking, sitting to complete paperwork, lifting and carrying supplies, pushing or pulling trays, climbing stairs or ladders, bending, crouching, reaching, and frequent hand use. The posting also includes delivery-related duties and requirements, including driving and carrying orders to customers.

Requirements

  • Ability to exercise judgment, perform basic math, and multitask.
  • Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers, in person and by telephone.
  • Ability to add, subtract, multiply, and divide accurately and quickly; ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination and eye-hand coordination to make precise movements quickly and accurately; ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • For delivery duties: valid driver's license with a safe driving record meeting company standards, access to an insured vehicle usable for delivery, and navigational skills to read maps and locate addresses.
  • For delivery duties: ability to navigate adverse terrain, including multi-story buildings and private homes, while carrying products.
  • Ability to perform the described physical activities, including lifting and carrying deliveries weighing up to 50 pounds, reaching, bending, and occasional climbing.

Responsibilities

  • Oversee everything that happens during the shift, including cost, inventory, and cash controls and customer relations.
  • Set an example for the crew and follow and enforce all policies and procedures.
  • Handle staffing and paperwork.
  • Manage food and work to a schedule.
  • Maintain store image, standards, cleanliness, and customer service.
  • Maintain attendance and punctuality and arrange transportation to and from work.
  • Support marketing and store profitability.
  • Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete paperwork; and clean equipment and the facility.
  • Deliver products by car to customers, and deliver flyers and door hangers, as applicable.
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